Benefit Cosmetics Retail Account Manager

About Benefit Cosmetics

Benefit Cosmetics is a global beauty house born in San Francisco in 1976, renowned for its witty spirit, brow expertise, and feel-good approach to makeup. As part of the LVMH family, the brand offers employees the dynamism of an entrepreneurial culture with the reach and discipline of an international luxury group. Benefit cultivates talent across retail, artistry, education, marketing, and corporate functions, valuing warmth, confidence, and commercial flair as highly as technical skill. Its teams thrive in a playful yet performance-driven environment where client experience, creativity, and inclusive self-expression shape every career journey.

Role & Responsibilities

• Ensure delivery of exceptional customer service through coaching and team development across all assigned locations and retail partners
• Develop and execute retail sales growth strategies, including in-store events, product launches, and promotional campaigns aligned with corporate initiatives
• Monitor and maintain online reputation by tracking Yelp and Google ratings to achieve and sustain above 4.0 average scores
• Conduct regular Brand Business Reviews with Store Directors and key retail partners to strategize sales growth and market positioning
• Recruit, supervise, motivate, and develop counter personnel, aestheticians, makeup artists, and freelancers; manage team turnover and productivity
• Schedule and execute monthly training visits for Sephora, Ulta, and department store partners using assigned training modules
• Oversee all merchandising standards including permanent displays, promotional towers, and end caps to maximize visual impact and shoppability
• Analyze market competition, identify brand ranking opportunities, and adjust strategies to align with retail trends and national product development priorities
• Manage territory budgets and expenses; oversee all payroll, timekeeping, and employee relations concerns in coordination with Human Resources
• Build strategic relationships with local cosmetology schools and retail management teams to support recruitment and drive brand awareness
• Maintain compliance with state board sanitation and hygiene standards for all counter operations
• Communicate inventory concerns and coordinate stock levels with retail partners to ensure product availability
• Monitor gondola and fixture updates to align with global merchandising directives

Qualifications

• Minimum 3 years of retail sales and service experience, preferably in the beauty, fragrance, or prestige wholesale sectors
• Proven management experience with demonstrated success leading and coaching retail teams
• Strong negotiation and influencing skills across all organizational levels, from counter managers to senior executives
• Proficiency with Microsoft Office suite including PowerPoint, Word, Excel, and Outlook
• Active Cosmetology or Aesthetician license in Colorado, or commitment to obtain certification within the first year (company-sponsored training provided)
• Valid driver's license with proof of current insurance and reliable transportation
• Flexibility to work nights, weekends, and select holidays to support business operations

Skills

Experience

Minimum 3 years of demonstrated experience in retail sales and service within the beauty, cosmetics, fragrance, or prestige wholesale industry, with proven management capability in leading and developing retail teams. Experience negotiating with retail partners such as Sephora, Ulta, and department store management is highly valued.

Education

High school diploma or equivalent required. Active Cosmetology or Aesthetician license preferred at time of hire; if not currently held, the company will provide sponsored training for certification to be completed within the first year of employment.

Workplace

Compensation

The base compensation for this position ranges from USD 68,000 to USD 85,000 per annum.

Benefits

Comprehensive health, dental, and vision plans; 401(k) plan with employer matching; paid time off programs; annual performance bonus eligibility; employee discount and perks; life insurance; disability insurance; flexible spending accounts.

Culture

Benefit Cosmetics fosters a playful, energetic workplace where creativity, confidence, and self-expression are central to the employee experience. As an employer, it combines the dynamism of a bold beauty brand with a collaborative, people-focused environment that encourages teams to delight customers, support one another, and bring a sense of fun to everything they do.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.