- Location
- Seoul Seoul South Korea
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Oct 15, 2026
About Benefit Cosmetics
Benefit Cosmetics is a global beauty house born in San Francisco in 1976, renowned for its witty spirit, brow expertise, and feel-good approach to makeup. As part of the LVMH family, the brand offers employees the dynamism of an entrepreneurial culture with the reach and discipline of an international luxury group. Benefit cultivates talent across retail, artistry, education, marketing, and corporate functions, valuing warmth, confidence, and commercial flair as highly as technical skill. Its teams thrive in a playful yet performance-driven environment where client experience, creativity, and inclusive self-expression shape every career journey.
Benefit Cosmetics is hiring a full-time, permanent Event, Promotion and CRM Coordinator in Seoul, with a hybrid working arrangement. The role coordinates makeup events and in-store promotions, supports CRM campaigns and customer data management, and maintains sales reporting and monthly closing processes.
Role & Responsibilities
- Coordinate makeup event schedules, models, fixtures, materials and on-site logistics with internal teams, stores and external vendors.
- Support event preparation, including theme meeting follow-ups, store materials, floor plan requests, event proposals and gift-with-purchase (GWP) recommendations.
- Attend makeup events and shows as required to document operations, take photos, collect feedback and identify operational or maintenance needs.
- Consolidate event results and prepare updates for weekly meetings and post-event reviews.
- Support store-specific promotions in collaboration with Sales and Marketing.
- Coordinate promotional activities related to store openings, relocations, renovations and closures.
- Track monthly GWP promotion progress, inventory availability and execution status.
- Liaise with stores and vendors to ensure promotional materials and activities are delivered on schedule.
- Extract, clean, validate and consolidate CRM and sales data for sales meetings, budget reviews and regular marketing reports.
- Prepare Beauté data extracts and support monthly sales closing, reconciliation and accuracy checks.
- Maintain recurring CRM and sales performance trackers.
- Prepare basic KPI summaries and follow up on data discrepancies.
- Support customer CRM campaign execution, including customer segmentation, list preparation and operational follow-up.
- Extract and share store-requested customer lists in accordance with applicable data privacy guidelines and internal procedures.
- Prepare monthly birthday customer lists and coordinate birthday coupon distribution.
- Maintain customer data accuracy and support ongoing database management.
- Track campaign execution and consolidate results for internal reporting.
- Maintain accurate CRM and sales data, prepare regular reports and support monthly sales closing.
- Coordinate makeup events and in-store promotions under the direction of the Marketing team.
- Support CRM campaign execution, customer list management and operational follow-up.
Qualifications
- Bachelor’s degree or equivalent qualification.
- Relevant experience in CRM, retail marketing, event coordination, sales administration or a related field is preferred.
- Experience in the beauty, retail, luxury or consumer goods industry is an advantage.
- Strong proficiency in Microsoft Excel and other Microsoft Office applications.
- Experience handling customer or sales data with a high level of accuracy.
- Working proficiency in written and spoken English is preferred.
- Understanding of customer data privacy and confidential information handling.
- Willingness to provide on-site event support when required.
Skills
Experience
Minimum 3 years
Education
Bachelor’s degree or equivalent qualification
Workplace
This position is based in Seoul, Seoul, South Korea.
Explore jobs in South Korea.
Culture
Benefit Cosmetics fosters a playful, energetic workplace where creativity, confidence, and self-expression are central to the employee experience. As an employer, it combines the dynamism of a bold beauty brand with a collaborative, people-focused environment that encourages teams to delight customers, support one another, and bring a sense of fun to everything they do.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Benefit Cosmetics, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Event and CRM Coordinator», «Marketing Operations Coordinator», «Promotions Coordinator», «CRM Campaign Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.