Belmond Waiter

Location
Cusco Cusco Peru
Employment
Contract
Seniority
Entry-Level
Posted
Oct 9, 2026

About Belmond

Belmond is a distinguished name in luxury travel, curating exceptional hotels, trains, river cruises and safaris in some of the world’s most storied destinations. As an employer, Belmond offers the rare opportunity to contribute to experiences defined by heritage, artistry and deeply personal service, while belonging to a global hospitality house within the LVMH family. The company values intuitive excellence, cultural curiosity and respect for place, encouraging colleagues to become ambassadors of timeless travel. With roles spanning operations, gastronomy, wellness, sales and corporate functions, Belmond fosters careers shaped by craftsmanship, international perspective and the pursuit of unforgettable guest moments.

The Waiter at Hiram Bingham, a Belmond Train, in Cusco provides personalized food and beverage service aboard the train, including order-taking, menu guidance, attentive table service, and knowledge of dishes, drinks, and pairings. This is a maternity-cover position with a 4x3 work schedule.

Role & Responsibilities

  • Provide warm, efficient, personalized service, with thorough menu knowledge and the confidence to make clear recommendations.
  • Take food and beverage orders accurately, accommodate special dietary requirements, and recommend menu items based on guest preferences.
  • Follow service protocols and meet quality, efficiency, and timeliness standards in every guest interaction to create a positive experience.
  • Keep tables and service areas orderly and clean, clearing used items and replenishing necessary utensils promptly.
  • Close the guest experience appropriately by offering a gracious farewell and thanking guests for their visit.
  • Communicate effectively with colleagues and observe designated service areas.
  • Check the presentation of dishes before serving, ensuring they are clean and hot and avoiding contact with sensitive areas of the plate.
  • Know the products served, including canapés, dishes, sauces, beverages, and wines, and explain them clearly, answer questions accurately, and provide timely service. This includes knowledge of ingredients, preparation methods, and suggested pairings, particularly for events and special services.

Qualifications

  • At least 1 year of experience providing exceptional customer service, handling food and beverages, and working in a fast-paced environment.
  • Intermediate or advanced English proficiency to converse with guests and explain services, ingredients, and the stories behind dishes.
  • Ability to answer questions, make recommendations, and ensure a positive dining experience for guests.
  • Attentiveness to detail when interacting with guests and accuracy in taking orders.
  • Ability to organize, plan, and communicate with the kitchen and other staff members.

Skills

Food and beverage service Menu and product knowledge Order taking Guest recommendations Attention to detail Organization and planning Communication

Experience

At least 1 year of experience providing exceptional customer service, handling food and beverages, and working in a fast-paced environment.

Workplace

The successful candidate will be located in Cusco, Cusco, Peru.

Benefits

100% employer-paid oncology insurance for the employee, with corporate rates for their partner and children; complimentary experiences and preferential rates at Belmond destinations; meals in the staff dining room; hotel points; tips; competitive salaries; 4x3 work schedule; opportunities for ongoing learning and professional development.

Culture

Belmond fosters a workplace culture rooted in exceptional hospitality, craftsmanship, and a deep respect for the heritage of its iconic hotels, trains, river cruises, and safari lodges. As an employer, it encourages employees to create memorable, highly personalized experiences while nurturing a collaborative, multicultural environment where service excellence and storytelling are central to everyday work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Belmond, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Food and Beverage Server», «Dining Room Server», «Restaurant Server», «Waitstaff Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Belmond

Belmond Waiter

Cusco, Peru

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