Belmond Staff Residence Coordinator

About Belmond

Belmond is a distinguished name in luxury travel, curating exceptional hotels, trains, river cruises and safaris in some of the world’s most storied destinations. As an employer, Belmond offers the rare opportunity to contribute to experiences defined by heritage, artistry and deeply personal service, while belonging to a global hospitality house within the LVMH family. The company values intuitive excellence, cultural curiosity and respect for place, encouraging colleagues to become ambassadors of timeless travel. With roles spanning operations, gastronomy, wellness, sales and corporate functions, Belmond fosters careers shaped by craftsmanship, international perspective and the pursuit of unforgettable guest moments.

Belmond seeks a detail-oriented Staff Residence Coordinator for its new employee residence in Giardini Naxos, overseeing property operations and creating a safe, welcoming living environment for seasonal colleagues. The role includes access control, onboarding, room inventories, maintenance and housekeeping coordination, waste management, parking, and administrative duties; it is a seasonal position for the 2027 season under the C.C.N.L. Settore Turismo - Federalberghi.

Role & Responsibilities

• Manage property surveillance and access control, maintaining the cleanliness, order, and decorum of all common areas.
• Enforce internal house regulations and ensure compliance with Health & Safety guidelines throughout the property.
• Coordinate pre-arrival preparations, including room inventory checks, and report maintenance or housekeeping needs to the relevant departments.
• Lead onboarding for new colleagues by conducting property tours, explaining house rules for legal sign-off, and issuing electronic key cards.
• Oversee check-outs, re-inventorying rooms to assess their condition and reporting missing equipment or damage.
• Coordinate routine maintenance work and housekeeping shifts within the staff residence.
• Supervise waste management, monitoring compliance with recycling schedules and waste-reduction practices in line with Belmond’s sustainability policies.
• Manage the internal parking lot, ensuring vehicles are correctly placed and maintaining an up-to-date register of authorized cars and scooters.
• Handle administrative duties, including troubleshooting electronic key cards, managing lost and found, conducting periodic room inspections, and keeping internal communication boards up to date.

Qualifications

• Previous experience in hospitality operations, front office, housekeeping supervision, facility management, or residence/property coordination.
• Strong interpersonal and communication skills, with a diplomatic yet firm approach to enforcing internal rules.
• Excellent organizational abilities, attention to detail, and composure when handling multiple internal requests.
• Knowledge of basic safety standards and facility maintenance tracking.
• Fluent Italian and a good working knowledge of English to support international team members.

Skills

Workplace

Compensation

The base compensation for this position ranges from EUR 24,000 to EUR 26,000 per annum.

Benefits

Seasonal contract under the C.C.N.L. Settore Turismo - Federalberghi; corporate welfare; FAST insurance; team social events; meals provided in the staff canteen during working hours; opportunity to gain experience in a luxury environment; participation in the hotel’s training and development programmes.

Culture

Belmond fosters a workplace culture rooted in exceptional hospitality, craftsmanship, and a deep respect for the heritage of its iconic hotels, trains, river cruises, and safari lodges. As an employer, it encourages employees to create memorable, highly personalized experiences while nurturing a collaborative, multicultural environment where service excellence and storytelling are central to everyday work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.