Belmond Seamstress

About Belmond

Belmond is a distinguished name in luxury travel, curating exceptional hotels, trains, river cruises and safaris in some of the world’s most storied destinations. As an employer, Belmond offers the rare opportunity to contribute to experiences defined by heritage, artistry and deeply personal service, while belonging to a global hospitality house within the LVMH family. The company values intuitive excellence, cultural curiosity and respect for place, encouraging colleagues to become ambassadors of timeless travel. With roles spanning operations, gastronomy, wellness, sales and corporate functions, Belmond fosters careers shaped by craftsmanship, international perspective and the pursuit of unforgettable guest moments.

The Seamstress at Mount Nelson, A Belmond Hotel, fits, alters, and repairs guest and staff clothing, hotel upholstery, and linen, and supports the Laundry and Housekeeping departments as required. The role also includes maintaining sewing equipment, assisting with uniform storage and quarterly OE stock counts, and repurposing condemned linen.

Role & Responsibilities

• Fit, alter, and repair guest clothing according to guest requests.
• Repair hotel upholstery.
• Repurpose condemned linen into cloths or other items as requested.
• Perform alterations, sew hems, fix tears, mend zippers, and attach buttons.
• Assist the Laundry or Housekeeping department when required.
• Repair or replace defective garment parts, including pockets, zippers, snaps, buttons, and linings.
• Assist with quarterly OE stock counts when required.
• Alter and repair staff uniforms.
• Assist in the uniform storeroom when required.
• Submit requests for sewing equipment repairs and periodic maintenance.

Qualifications

• At least 1 year of experience in the role; hotel experience is advantageous.
• Matric or equivalent education preferred.
• Previous luxury hospitality experience is advantageous.
• Experience operating and using a modern sewing machine, overlock machine, heat seal, steam iron, scissors, rippers, and bolt cutters safely and efficiently.
• Experience fixing tears, repairing seams, and performing garment alterations.
• Knowledge of linings, fabrics, creating solid seams, cutting patterns and pieces, and working with linen and curtains.
• Sound knowledge of various fabrics and sewing techniques.
• Basic understanding of design and fashion principles.
• Basic math skills.
• Effective communication skills.
• Good hand-eye coordination.
• Exceptional customer service skills.

Skills

Experience

Minimum of 1 year in the role; hotel experience is advantageous.

Education

Matric or equivalent education preferred.

Benefits

Competitive basic salary and benefits; loyalty and recognition rewards programs; Employee Assistance and Wellness programs; opportunities for ongoing development.

Culture

Belmond fosters a workplace culture rooted in exceptional hospitality, craftsmanship, and a deep respect for the heritage of its iconic hotels, trains, river cruises, and safari lodges. As an employer, it encourages employees to create memorable, highly personalized experiences while nurturing a collaborative, multicultural environment where service excellence and storytelling are central to everyday work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.