Belmond Sales Assistant Trainee

Milan Lombardy Italy

Employment
Internship
Seniority
Intern
Posted
Oct 16, 2026

About Belmond

Belmond is a distinguished name in luxury travel, curating exceptional hotels, trains, river cruises and safaris in some of the world’s most storied destinations. As an employer, Belmond offers the rare opportunity to contribute to experiences defined by heritage, artistry and deeply personal service, while belonging to a global hospitality house within the LVMH family. The company values intuitive excellence, cultural curiosity and respect for place, encouraging colleagues to become ambassadors of timeless travel. With roles spanning operations, gastronomy, wellness, sales and corporate functions, Belmond fosters careers shaped by craftsmanship, international perspective and the pursuit of unforgettable guest moments.

Based in Belmond’s Milan Divisional Office, the Sales Assistant Trainee supports commercial, leisure and group sales across the company’s hotel portfolio in Italy and Spain. This six-month internship supports Area Sales Managers and Sales Executives with revenue generation, client relationships and sales operations, reporting to the Divisional Director of Sales Southern Europe with a dotted line to the Sales Managers Italy & Spain.

Role & Responsibilities

  • Support daily sales administration, including proposals, contracts, invoices, complimentary forms and lead tracking for leisure, group and ultra-luxury properties.
  • Manage the shared sales inbox, qualifying and distributing incoming FIT, corporate and social event inquiries.
  • Maintain and update the customer CRM database, tracking client interactions, sales calls and follow-up activities.
  • Assist with drafting and distributing client newsletters, consortia submissions and promotional materials, and manage sales kit inventories.
  • Coordinate logistics for hotel visits, site inspections and educational trips; track activity and support ROI reporting.
  • Support supplier communications, trade event logistics and regional sales activation materials.
  • Conduct competitive-set analysis and monitor market trends, promotional campaigns and competitor activity across key destinations.
  • Assist with monthly divisional reports covering site visits, agency communications and sales KPIs for executive review.

Qualifications

  • Degree or current studies in Hospitality Management, Tourism, Business Administration, Marketing or a related field.
  • Strong organizational mindset, high attention to detail and ability to prioritize multiple tasks effectively.
  • Keen interest in luxury travel sales, business operations and customer relationship management.
  • Excellent verbal and written communication skills.
  • Proficiency in MS Office, including Excel and PowerPoint; familiarity with CRM systems is a plus.
  • Native or fluent Italian and business-fluent English.
  • EU passport or a valid permit to work in Italy.

Skills

MS Office Excel PowerPoint CRM systems

Education

Degree or current studies in Hospitality Management, Tourism, Business Administration, Marketing or a related field.

Workplace

This position is based in Milan, Lombardy, Italy.

The setting Lombardy

Explore jobs in Lombardy or in Italy.

Benefits

Meal vouchers; hands-on professional development and mentorship alongside luxury sales industry leaders; access to Belmond Academy learning modules and training programs.

Culture

Belmond fosters a workplace culture rooted in exceptional hospitality, craftsmanship, and a deep respect for the heritage of its iconic hotels, trains, river cruises, and safari lodges. As an employer, it encourages employees to create memorable, highly personalized experiences while nurturing a collaborative, multicultural environment where service excellence and storytelling are central to everyday work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Belmond, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Intern», «Sales Operations Trainee», «Commercial Sales Trainee», «Sales Support Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Belmond

Belmond Sales Assistant Trainee

Milan, Italy

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