- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Food & Beverage Service
- Posted
- Oct 9, 2026
About Belmond
Belmond is a distinguished name in luxury travel, curating exceptional hotels, trains, river cruises and safaris in some of the world’s most storied destinations. As an employer, Belmond offers the rare opportunity to contribute to experiences defined by heritage, artistry and deeply personal service, while belonging to a global hospitality house within the LVMH family. The company values intuitive excellence, cultural curiosity and respect for place, encouraging colleagues to become ambassadors of timeless travel. With roles spanning operations, gastronomy, wellness, sales and corporate functions, Belmond fosters careers shaped by craftsmanship, international perspective and the pursuit of unforgettable guest moments.
The Room Service Server at La Samanna, A Belmond Hotel, Saint Martin, provides high-quality, personalized in-room dining, prepares and delivers orders, handles amenities and minibar replenishment, and ensures guest satisfaction. The role includes telephone order-taking to LQA and FORBES standards and care of club cars and vans.
Role & Responsibilities
- Provide every guest with a warm, courteous, welcoming and personalized reception.
- Prepare in-room dining order trays and deliver them directly to guests.
- Clear guest rooms after service.
- Send in-room amenities and ensure minibars are properly stocked and replenished according to guest requests.
- Take telephone orders in accordance with LQA and FORBES standards; know menu compositions, daily specials, events and their pricing.
- Ensure service runs smoothly and guests are satisfied.
- Follow procedures for using and maintaining club cars and vans.
Qualifications
- Demonstrated customer service experience, ideally in luxury hospitality; room service experience is an advantage.
- Interpersonal skills, commercial acumen and a client-focused approach.
- Ability to work as part of a team.
- Rigour, organizational skills and autonomy.
- Fluency in French and English.
- Valid driving licence.
Skills
Experience
Demonstrated customer service experience, ideally in luxury hospitality; room service experience is an advantage.
Workplace
This position is based in Marigot, Collectivity of Saint Martin, Saint Martin.
Benefits
Competitive salaries and health insurance plans; complimentary and preferential-rate experiences at Belmond destinations; flight allowance for expatriates.
Culture
Belmond fosters a workplace culture rooted in exceptional hospitality, craftsmanship, and a deep respect for the heritage of its iconic hotels, trains, river cruises, and safari lodges. As an employer, it encourages employees to create memorable, highly personalized experiences while nurturing a collaborative, multicultural environment where service excellence and storytelling are central to everyday work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Belmond, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «In-Room Dining Server», «Room Service Attendant», «In-Room Dining Attendant», «Room Service Waiter», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.