Belmond Reservations Intern

About Belmond

Belmond is a distinguished name in luxury travel, curating exceptional hotels, trains, river cruises and safaris in some of the world’s most storied destinations. As an employer, Belmond offers the rare opportunity to contribute to experiences defined by heritage, artistry and deeply personal service, while belonging to a global hospitality house within the LVMH family. The company values intuitive excellence, cultural curiosity and respect for place, encouraging colleagues to become ambassadors of timeless travel. With roles spanning operations, gastronomy, wellness, sales and corporate functions, Belmond fosters careers shaped by craftsmanship, international perspective and the pursuit of unforgettable guest moments.

Role & Responsibilities

• Assist with processing and managing room reservations accurately and promptly.
• Respond to guest inquiries by phone and email, providing information about rates, availability, and hotel services.
• Update reservation records and guest profiles in the property management system.
• Coordinate with the Front Office and other departments to accommodate guest requests.
• Prepare daily reservation reports and assist with administrative tasks within the Reservations Department.

Qualifications

• Good command of Italian and English.
• Strong motivation and willingness to learn.
• Excellent communication and customer service skills.
• Good organizational skills and attention to detail.
• Proficiency in Microsoft Office and computer systems.

Skills

Benefits

Allowance, meals, and accommodation are provided.

Culture

Belmond fosters a workplace culture rooted in exceptional hospitality, craftsmanship, and a deep respect for the heritage of its iconic hotels, trains, river cruises, and safari lodges. As an employer, it encourages employees to create memorable, highly personalized experiences while nurturing a collaborative, multicultural environment where service excellence and storytelling are central to everyday work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.