- Location
- Deià Balearic Islands Spain
- Employment
- Internship
- Seniority
- Intern
- Posted
- Nov 10, 2026
About Belmond
Belmond is a distinguished name in luxury travel, curating exceptional hotels, trains, river cruises and safaris in some of the world’s most storied destinations. As an employer, Belmond offers the rare opportunity to contribute to experiences defined by heritage, artistry and deeply personal service, while belonging to a global hospitality house within the LVMH family. The company values intuitive excellence, cultural curiosity and respect for place, encouraging colleagues to become ambassadors of timeless travel. With roles spanning operations, gastronomy, wellness, sales and corporate functions, Belmond fosters careers shaped by craftsmanship, international perspective and the pursuit of unforgettable guest moments.
The Receptionist Intern at La Residencia, a Belmond Hotel, supports reception operations and guest satisfaction while delivering service in line with Leading Quality Assurance Standards. The internship lasts 5–6 months and includes an allowance, meals, and accommodation.
Role & Responsibilities
- Collaborate in guest check-ins and escort guests to their rooms in accordance with internal procedures and standards.
- Collaborate in guest check-outs and provide accurate bills in accordance with internal procedures and standards.
- Handle guest complaints and ensure they are resolved to guests’ satisfaction.
- Report situations to the HOD and in the Glitch Report.
- Maintain efficient contact with guests and assist them according to their individual needs and expectations.
- Communicate effectively with Reservations, Concierge, Housekeeping, and other departments to organise guest stays according to their needs and requests.
- Ensure the credit policy is strictly followed.
- Operate the OPERA PMS Computer System.
- Collaborate on the department’s administrative tasks.
- Answer phone calls and make reservations for rooms, restaurants, excursions, and other services.
- Help ensure guest satisfaction and provide a high level of service in accordance with Leading Quality Assurance Standards.
Qualifications
- Currently studying toward a hospitality-related degree.
- Advanced English proficiency.
- Team player.
- Willingness to learn.
- Must be a current student and a citizen of a European Union member state to be eligible.
Skills
Experience
5–6 months of internship.
Education
Currently studying toward a hospitality-related degree.
Workplace
The successful candidate will be located in Deià, Balearic Islands, Spain, with easy access to Palma.
Explore jobs in Balearic Islands or in Spain.
Benefits
Allowance, meals, and accommodation are provided.
Culture
Belmond fosters a workplace culture rooted in exceptional hospitality, craftsmanship, and a deep respect for the heritage of its iconic hotels, trains, river cruises, and safari lodges. As an employer, it encourages employees to create memorable, highly personalized experiences while nurturing a collaborative, multicultural environment where service excellence and storytelling are central to everyday work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.