- Location
- Cape Town Western Cape South Africa
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Engineering, Facilities & Maintenance
- Posted
- Oct 22, 2026
About Belmond
Belmond is a distinguished name in luxury travel, curating exceptional hotels, trains, river cruises and safaris in some of the world’s most storied destinations. As an employer, Belmond offers the rare opportunity to contribute to experiences defined by heritage, artistry and deeply personal service, while belonging to a global hospitality house within the LVMH family. The company values intuitive excellence, cultural curiosity and respect for place, encouraging colleagues to become ambassadors of timeless travel. With roles spanning operations, gastronomy, wellness, sales and corporate functions, Belmond fosters careers shaped by craftsmanship, international perspective and the pursuit of unforgettable guest moments.
The Maintenance Manager at Mount Nelson, A Belmond Hotel, oversees the upkeep of hotel facilities and infrastructure, preventive maintenance, safety compliance, projects, budgets and contractor relationships. The role includes coordinating with hotel department heads and responding to emergencies; candidates must have at least five years of similar experience and be able to work shifts, public holidays and Sundays as required.
Role & Responsibilities
- Conduct ongoing preventive maintenance and upkeep of maintenance services.
- Ensure maintenance activities and systems meet the unit’s established standards, efficiency targets and productivity levels.
- Ensure the hotel meets health and safety standards in line with company H&S audit standards.
- Arrange routine maintenance in hotel rooms, lobbies and facilities.
- Organize projects to minimize disruption to guests.
- Oversee project coordination and completion on time, within budget and within scope.
- Set project deadlines, assign responsibilities, and monitor and summarize progress.
- Respond promptly to emergency issues.
- Identify ways to reduce hotel operating costs and conserve energy.
- Manage relationships with contractors and service providers.
- Maintain budgets, expenses and activity logs.
- Periodically inspect completed repair and maintenance work to ensure it meets established standards.
- Coordinate preventive maintenance of rooms and other repair work with the Executive Housekeeper, Front of House Manager and other department heads.
- Develop, update and implement the department’s Standard Operating Procedure manuals.
Qualifications
- At least 5 years of proven experience in a similar position.
- Strong leadership skills to manage a team.
- Ability to maximize staff performance through training and coaching.
- Excellent knowledge of maintenance requirements and standards for a five-star hotel.
- Sound knowledge of departmental financial management, budgets and cost control.
- Ability to work shifts, public holidays and Sundays as required.
- In-depth knowledge of health and safety regulations.
- Familiarity with plumbing, electrical, sewer and HVAC systems; hotel industry experience is a plus.
- Excellent organizational and leadership skills.
Skills
Experience
At least 5 years of proven experience in a similar position.
Workplace
This position is based in Cape Town, Western Cape, South Africa.
Explore jobs in South Africa.
Benefits
Competitive basic salary; loyalty and recognition rewards programs; Employee Assistance and Wellness programs.
Culture
Belmond fosters a workplace culture rooted in exceptional hospitality, craftsmanship, and a deep respect for the heritage of its iconic hotels, trains, river cruises, and safari lodges. As an employer, it encourages employees to create memorable, highly personalized experiences while nurturing a collaborative, multicultural environment where service excellence and storytelling are central to everyday work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Belmond, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Facilities Manager», «Engineering Manager», «Hotel Maintenance Manager», «Building Services Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.