Belmond Housekeeping Attendant

About Belmond

Belmond is a distinguished name in luxury travel, curating exceptional hotels, trains, river cruises and safaris in some of the world’s most storied destinations. As an employer, Belmond offers the rare opportunity to contribute to experiences defined by heritage, artistry and deeply personal service, while belonging to a global hospitality house within the LVMH family. The company values intuitive excellence, cultural curiosity and respect for place, encouraging colleagues to become ambassadors of timeless travel. With roles spanning operations, gastronomy, wellness, sales and corporate functions, Belmond fosters careers shaped by craftsmanship, international perspective and the pursuit of unforgettable guest moments.

The Housekeeping Attendant at Las Casitas, a Belmond Hotel, Colca Canyon, cleans and maintains guest rooms to high standards of quality and hygiene, supporting guest comfort and an excellent stay. The role also includes reporting room issues, guest requests, minibar consumption and lost property, and ensuring compliance with hotel service standards.

Role & Responsibilities

• Clean and arrange the guest rooms and common areas assigned by the area supervisor.
• Report bags of laundry to the supervisor for collection by the laundry department.
• Identify and report any room malfunction to the maintenance department.
• Report room service items for collection.
• Report safes that remain locked after a guest checks out.
• Prepare a report of additional items, such as towels and blankets, requested by guests for their rooms.
• Prepare a Lost and Found report when a guest leaves belongings in a room.
• Check the minibar at guest checkout for any last-minute consumption.
• Contact Security when valuables are found in a room so the items can be verified and the room finished in their presence.
• Ensure strict compliance with the hotel’s service standards.

Qualifications

• At least 1 year of experience in cleaning or as a room attendant, preferably in quality hotels or accommodation.
• Studies in Tourism, Hotel Administration or a related field.
• Basic English proficiency to understand and respond to guests’ essential needs.
• Technical knowledge of cleaning products and techniques.
• Communication, teamwork and attention-to-detail skills.
• Proactivity and initiative in carrying out duties.

Skills

Experience

At least 1 year in cleaning or as a room attendant, preferably in quality hotels or accommodation.

Education

Studies in Tourism, Hotel Administration or a related field.

Workplace

Benefits

100% oncology insurance coverage for the employee, with corporate rates for their partner and children; complimentary experiences and preferential rates at Belmond destinations; individual accommodation in staff housing; company transport; hotel points; meals in the staff dining room, including breakfast and lunch or meals for the duration of the employee’s stay at the property; competitive salaries; opportunities for ongoing learning and professional development.

Culture

Belmond fosters a workplace culture rooted in exceptional hospitality, craftsmanship, and a deep respect for the heritage of its iconic hotels, trains, river cruises, and safari lodges. As an employer, it encourages employees to create memorable, highly personalized experiences while nurturing a collaborative, multicultural environment where service excellence and storytelling are central to everyday work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.