Belmond Hotel Porter
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- €17,500–18,000/year
- Posted
- Oct 9, 2026
About Belmond
Belmond is a distinguished name in luxury travel, curating exceptional hotels, trains, river cruises and safaris in some of the world’s most storied destinations. As an employer, Belmond offers the rare opportunity to contribute to experiences defined by heritage, artistry and deeply personal service, while belonging to a global hospitality house within the LVMH family. The company values intuitive excellence, cultural curiosity and respect for place, encouraging colleagues to become ambassadors of timeless travel. With roles spanning operations, gastronomy, wellness, sales and corporate functions, Belmond fosters careers shaped by craftsmanship, international perspective and the pursuit of unforgettable guest moments.
Belmond is hiring a Hotel Porter in Funchal to welcome and assist guests, handle luggage, provide hotel and local information, arrange transport, and support guest safety and satisfaction. The role requires shift, holiday, and weekend availability and offers an annual salary of €17,500–€18,000.
Role & Responsibilities
- Welcome guests and visitors at the hotel entrance, creating a warm first impression.
- Escort guests to reception and other areas of the hotel.
- Assist guests with luggage on arrival and departure, ensuring it is handled safely and efficiently.
- Deliver and collect luggage in guest rooms.
- Provide information about the hotel, directions, and recommendations for local attractions, experiences, restaurants, and services.
- Arrange transportation services, including taxis, airport transfers, and other transport requested by guests.
- Monitor people entering and leaving the hotel to help ensure the safety of guests and the property.
- Maintain a professional, elegant, and impeccable demeanour in keeping with the hotel's five-star standards.
- Personalize service where possible by remembering the preferences of returning guests.
- Resolve guest issues and concerns efficiently and discreetly.
- Respond to special guest requests and ensure guest satisfaction.
Qualifications
- 12th-grade education or equivalent.
- Previous experience in luxury hospitality or high-level customer service is preferred.
- Excellent interpersonal communication and customer service skills, with a proactive approach.
- Strong work ethic, proactivity, and attention to detail.
- Availability to work shifts, holidays, and weekends as required.
Skills
Experience
Previous experience in luxury hospitality or high-level customer service is preferred.
Education
12th-grade education or equivalent.
Workplace
The role is situated in Funchal, Madeira, Portugal.
Compensation
The base compensation for this position ranges from EUR 17,500 to EUR 18,000 per annum.
Benefits
Above-average salary; health insurance; life insurance; complimentary stays at company hotels; ongoing professional development; other attractive company benefits; exclusive internal training and development programme.
Culture
Belmond fosters a workplace culture rooted in exceptional hospitality, craftsmanship, and a deep respect for the heritage of its iconic hotels, trains, river cruises, and safari lodges. As an employer, it encourages employees to create memorable, highly personalized experiences while nurturing a collaborative, multicultural environment where service excellence and storytelling are central to everyday work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Belmond, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Bell Attendant», «Guest Services Porter», «Hotel Doorman», «Luggage Porter», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.