Belmond Guest Experience Intern
About Belmond
Belmond is a distinguished name in luxury travel, curating exceptional hotels, trains, river cruises and safaris in some of the world’s most storied destinations. As an employer, Belmond offers the rare opportunity to contribute to experiences defined by heritage, artistry and deeply personal service, while belonging to a global hospitality house within the LVMH family. The company values intuitive excellence, cultural curiosity and respect for place, encouraging colleagues to become ambassadors of timeless travel. With roles spanning operations, gastronomy, wellness, sales and corporate functions, Belmond fosters careers shaped by craftsmanship, international perspective and the pursuit of unforgettable guest moments.
Grand Hotel Timeo, a Belmond Hotel, seeks a creative, highly organized Guest Experience Intern to coordinate on-property activities, liaise with premium vendors, manage bespoke guest amenities, customize itineraries, and track bookings and preferences. This is a seasonal internship for the 2027 season.
Role & Responsibilities
- Coordinate on-property guest experiences, managing the daily logistics, timing, and execution of in-hotel activities and events.
- Liaise with local partners and premium vendors, managing bookings, service verification, and administrative follow-ups.
- Manage guest gifting by selecting, arranging, and setting up bespoke welcome amenities, anniversary surprises, and personalized in-room touches.
- Anticipate guest preferences and customize itineraries, collaborating with internal departments to tailor active animations and exclusive on-property experiences.
- Accurately track experience bookings, feedback, and guest preferences in internal systems.
Qualifications
- Currently enrolled in or recently graduated from a degree program in Hospitality Management, Event Management, or Tourism.
- Exceptional organizational and multitasking skills, a strong logistical mindset, and a problem-solving attitude.
- Creativity and strong attention to detail, particularly in lifestyle setups and luxury gifting presentation.
- Excellent communication and diplomacy skills, with confidence in dealing with premium external suppliers and international guests.
- Fluency in Italian and English; proficiency in a third language is highly preferred.
Skills
Education
Currently enrolled in or recently graduated from a degree program in Hospitality Management, Event Management, or Tourism.
Workplace
The successful candidate will be located in Taormina, Sicily, Italy.
Compensation
The base compensation for this position ranges from EUR 8,000 to EUR 10,000 per annum.
Benefits
Curricular or extracurricular internship agreement with a monthly allowance; team social events; meals provided in the staff canteen during working hours; opportunity to gain experience in a luxury environment; participation in hotel training and development programs.
Culture
Belmond fosters a workplace culture rooted in exceptional hospitality, craftsmanship, and a deep respect for the heritage of its iconic hotels, trains, river cruises, and safari lodges. As an employer, it encourages employees to create memorable, highly personalized experiences while nurturing a collaborative, multicultural environment where service excellence and storytelling are central to everyday work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Belmond, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Guest Relations Intern», «Guest Experience Coordinator Intern», «Guest Services Intern», «Guest Activities Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.