Belmond Front Office Intern

About Belmond

Belmond is a distinguished name in luxury travel, curating exceptional hotels, trains, river cruises and safaris in some of the world’s most storied destinations. As an employer, Belmond offers the rare opportunity to contribute to experiences defined by heritage, artistry and deeply personal service, while belonging to a global hospitality house within the LVMH family. The company values intuitive excellence, cultural curiosity and respect for place, encouraging colleagues to become ambassadors of timeless travel. With roles spanning operations, gastronomy, wellness, sales and corporate functions, Belmond fosters careers shaped by craftsmanship, international perspective and the pursuit of unforgettable guest moments.

Role & Responsibilities

• Carry out Front Office operations in accordance with company policies, standards and procedures, maintaining high standards at all times.
• Handle cash accounting, including payment of guest bills.
• Communicate relevant guest and group activity to the appropriate internal teams.
• Anticipate guests’ needs and handle complaints professionally.
• Process all relevant communications correctly.
• Accurately collect guest details.
• Run end-of-day processes and complete all relevant day-closure accounting checks.
• Prepare daily reports.
• Prepare monthly reports.

Qualifications

• Effective communication skills.
• Strong emotional intelligence.
• Ability to collaborate and work in a team.
• Results-driven mindset.
• Adaptability and flexibility.
• Fluency in English and Italian; a third language is an advantage.
• Professional experience in the same role within a luxury environment.

Skills

Experience

Professional experience in the same role within a luxury environment.

Benefits

Allowance, meals and accommodation are provided.

Culture

Belmond fosters a workplace culture rooted in exceptional hospitality, craftsmanship, and a deep respect for the heritage of its iconic hotels, trains, river cruises, and safari lodges. As an employer, it encourages employees to create memorable, highly personalized experiences while nurturing a collaborative, multicultural environment where service excellence and storytelling are central to everyday work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.