Belmond Food and Beverage Supervisor

About Belmond

Belmond is a distinguished name in luxury travel, curating exceptional hotels, trains, river cruises and safaris in some of the world’s most storied destinations. As an employer, Belmond offers the rare opportunity to contribute to experiences defined by heritage, artistry and deeply personal service, while belonging to a global hospitality house within the LVMH family. The company values intuitive excellence, cultural curiosity and respect for place, encouraging colleagues to become ambassadors of timeless travel. With roles spanning operations, gastronomy, wellness, sales and corporate functions, Belmond fosters careers shaped by craftsmanship, international perspective and the pursuit of unforgettable guest moments.

Role & Responsibilities

• Oversee all food and beverage service areas, including the main dining room, bar, boma and private bush dining setups.
• Coordinate with the Head Chef and kitchen team to ensure smooth service delivery and timing.
• Create fair staff rosters, manage shift handovers, and maintain high standards of grooming and professional etiquette.
• Monitor operating equipment, bar inventory and consumables; conduct regular stock takes and manage wastage.
• Supervise, train and mentor front-of-house service and bar staff, fostering teamwork, pride and continuous improvement.
• Ensure compliance with health, hygiene, safety and sanitation standards across all food and beverage areas.
• Take guest orders promptly and personably, and ensure their proper execution.
• Incorporate storytelling into all guest interactions.
• Maintain knowledge of the beverage list and make recommendations to guests.
• Support the team in presenting the recommended dinner wines each evening in a genuine and knowledgeable manner.
• Set up the bar area in accordance with Belmond and LQA standards.
• Participate in sundowner and morning special events as required, creating genuine, unique and memorable guest experiences.
• Support the creation and preparation of welcome drinks for guests.
• Support the review and updating of cocktail menus as required.

Qualifications

• At least 2–3 years of food and beverage supervisory experience in a hotel or lodge; safari lodge experience is a strong advantage.
• Excellent wine and beverage knowledge.
• Strong organizational skills and a natural flair for hospitality.
• Good English communication skills.
• Ability to follow instructions and work independently when required.
• Attention to detail and a keen eye for detail.
• Excellent time management skills.
• Leadership and team supervision skills.
• Computer literacy and ability to use basic computer applications.

Skills

Experience

Minimum 2–3 years of food and beverage supervisory experience in a hotel or lodge; safari lodge experience is a strong advantage.

Benefits

Pension plan, funeral cover and medical aid.

Culture

Belmond fosters a workplace culture rooted in exceptional hospitality, craftsmanship, and a deep respect for the heritage of its iconic hotels, trains, river cruises, and safari lodges. As an employer, it encourages employees to create memorable, highly personalized experiences while nurturing a collaborative, multicultural environment where service excellence and storytelling are central to everyday work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.