Belmond Food and Beverage Server

About Belmond

Belmond is a distinguished name in luxury travel, curating exceptional hotels, trains, river cruises and safaris in some of the world’s most storied destinations. As an employer, Belmond offers the rare opportunity to contribute to experiences defined by heritage, artistry and deeply personal service, while belonging to a global hospitality house within the LVMH family. The company values intuitive excellence, cultural curiosity and respect for place, encouraging colleagues to become ambassadors of timeless travel. With roles spanning operations, gastronomy, wellness, sales and corporate functions, Belmond fosters careers shaped by craftsmanship, international perspective and the pursuit of unforgettable guest moments.

Role & Responsibilities

• Serve guests courteously and efficiently, take orders, and offer options or alternatives based on their requests.
• Welcome, seat, and bid farewell to guests, providing cordial service throughout their visit.
• Monitor tables and service areas, removing used or empty utensils and replenishing items promptly.
• Keep tables, stations, and service areas clean and orderly, maintaining separation between clean and soiled items.
• Serve food and beverages according to established standards, handling and presenting them correctly and following service protocols.
• Check that dishes, beverages, and canapés are in optimal condition and understand their contents to guide guests appropriately.
• Coordinate service-area assignments with the team, ensure station replenishment, and communicate effectively during service.
• Keep the necessary service implements stocked and readily available to provide prompt, efficient service.
• Maintain the cleanliness and presentation of service areas, including carpets, rugs, restrooms, and support spaces for subsequent services.
• Proactively meet guests’ needs throughout service, delivering quality, efficient, and timely service.

Qualifications

• At least 1 year of experience providing exceptional customer service, handling food and beverages, and working in a fast-paced environment.
• Intermediate or advanced English to converse with guests and explain services, ingredients, and the history behind each dish.
• Ability to answer questions, make recommendations, and ensure a positive dining experience for guests.
• Ability to engage with guests attentively, demonstrate attention to detail, and take orders accurately.
• Ability to organize, plan, and communicate with the kitchen and other staff members.

Skills

Experience

At least 1 year providing exceptional customer service, handling food and beverages, and working in a fast-paced environment.

Benefits

100% employer-covered oncology insurance for the employee, with corporate rates for their partner and children; complimentary experiences and preferential rates at Belmond destinations; hotel points; meals in the staff dining room; competitive salaries.

Culture

Belmond fosters a workplace culture rooted in exceptional hospitality, craftsmanship, and a deep respect for the heritage of its iconic hotels, trains, river cruises, and safari lodges. As an employer, it encourages employees to create memorable, highly personalized experiences while nurturing a collaborative, multicultural environment where service excellence and storytelling are central to everyday work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.