- Employment
- Full-Time
- Seniority
- Junior
- Compensation
- €30,000–35,000/year
- Department
- Wholesale, Commercial & B2B Sales
- Posted
- Oct 9, 2026
About Belmond
Belmond is a distinguished name in luxury travel, curating exceptional hotels, trains, river cruises and safaris in some of the world’s most storied destinations. As an employer, Belmond offers the rare opportunity to contribute to experiences defined by heritage, artistry and deeply personal service, while belonging to a global hospitality house within the LVMH family. The company values intuitive excellence, cultural curiosity and respect for place, encouraging colleagues to become ambassadors of timeless travel. With roles spanning operations, gastronomy, wellness, sales and corporate functions, Belmond fosters careers shaped by craftsmanship, international perspective and the pursuit of unforgettable guest moments.
The Client Executive supports Belmond’s commercial strategy across Italy and Southern Europe, managing accounts, developing business and partnerships, promoting the global portfolio, and contributing to regional sales initiatives and reporting. The role is based in Milan and is offered on a permanent contract under CCNL Federalberghi - Turismo.
Role & Responsibilities
- Manage a portfolio of assigned accounts and identify opportunities to increase Belmond’s share of wallet across luxury travel segments.
- Identify and qualify new business opportunities and key contacts in the assigned region, managing follow-ups to maximize conversion.
- Promote Belmond’s global portfolio of hotels, trains and cruises, along with commercial initiatives, to drive cross-selling for transient and group business.
- Support the development of high-value partnerships with luxury brands, corporate clients, DMCs, airlines and regional tourism boards.
- Assist with organizing and delivering sales events, roadshows, trade shows and client activations across the region.
- Coordinate and support educational trips and site inspections for leading travel advisors and key decision-makers.
- Provide day-to-day commercial and administrative support to the Client Manager and Divisional Director of Sales on key accounts and regional priorities.
- Monitor market trends, competitor activity and regional performance; provide feedback and contribute to monthly divisional reports.
- Assist in developing and rolling out targeted regional strategies, including the Milan Key Source City project.
- Maintain complete and accurate account, contact and pipeline records in OSC/Salesforce.
- Use Power BI and internal analytics tools to monitor account production and track sales activity against targets.
- Collaborate with property-based Sales, Revenue Management, Reservations, Marketing and Global Sales teams to support smooth booking processes and strategic alignment.
- Support the Client Manager on selected high-value client opportunities and initiatives as required.
- Take ownership of assigned accounts, projects and opportunities, contributing to the overall performance of the Southern Europe Sales team.
Qualifications
- Bachelor’s or Master’s degree in Economics, Business Administration, Hospitality or Luxury Management.
- Strong numerical mindset, proficiency in Excel, and experience using CRM platforms and business intelligence tools, including Power BI.
- Excellent communication and interpersonal skills, professional poise, and alignment with luxury hospitality standards.
- Passion for the luxury sector; familiarity with or an existing B2B network in travel, hospitality or a high-end environment is a strong plus.
- Fluent Italian and C1 business-fluent English.
- Availability to travel across the assigned region for meetings, trade shows and property visits.
Skills
Experience
1 year in Sales Operations, Business/Sales Analysis or Junior Account Management, preferably in luxury.
Education
Bachelor’s or Master’s degree in Economics, Business Administration, Hospitality or Luxury Management.
Workplace
The successful candidate will be located in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position ranges from EUR 30,000 to EUR 35,000 per annum.
Benefits
Permanent contract under CCNL Federalberghi - Turismo; base salary stated as €30,000–€33,000; sales incentive plan; meal vouchers; welfare platform credit; Discovery Belmond program and discounted rates at Belmond properties.
Culture
Belmond fosters a workplace culture rooted in exceptional hospitality, craftsmanship, and a deep respect for the heritage of its iconic hotels, trains, river cruises, and safari lodges. As an employer, it encourages employees to create memorable, highly personalized experiences while nurturing a collaborative, multicultural environment where service excellence and storytelling are central to everyday work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Belmond, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Account Executive», «Business Development Executive», «Client Account Executive», «Sales Operations Executive», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.