- Location
- Rio de Janeiro Rio de Janeiro Brazil
- Employment
- Part-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Oct 12, 2026
About Belmond
Belmond is a distinguished name in luxury travel, curating exceptional hotels, trains, river cruises and safaris in some of the world’s most storied destinations. As an employer, Belmond offers the rare opportunity to contribute to experiences defined by heritage, artistry and deeply personal service, while belonging to a global hospitality house within the LVMH family. The company values intuitive excellence, cultural curiosity and respect for place, encouraging colleagues to become ambassadors of timeless travel. With roles spanning operations, gastronomy, wellness, sales and corporate functions, Belmond fosters careers shaped by craftsmanship, international perspective and the pursuit of unforgettable guest moments.
Belmond’s Copacabana Palace seeks a Client Advisor to deliver personalized boutique service, guide purchasing and after-sales journeys, build a client portfolio and support sales, events and visual merchandising. The role requires at least 2 years of retail or luxury hospitality sales experience, fluent English and part-time availability.
Role & Responsibilities
- Welcome and assist clients with elegance, authenticity and a personalized approach.
- Guide clients through the purchasing and after-sales journey, curating recommendations around their profiles and preferences.
- Present products through storytelling that connects them to the heritage of Copacabana Palace and Belmond.
- Develop and retain a client portfolio using clienteling and CRM practices.
- Identify business opportunities and contribute to sales targets.
- Support Boutique events, activations and exclusive experiences.
- Maintain the organization and presentation of products, stock and visual merchandising.
- Partner with other hotel departments while upholding Belmond’s standards of excellence.
Qualifications
- Completed secondary education.
- A completed or ongoing university degree is an advantage.
- At least 2 years of sales experience in retail or luxury hospitality.
- Experience with commercial targets and performance indicators.
- Availability to work part-time.
- Fluent English; another language is an advantage.
Skills
Experience
At least 2 years in sales in retail or luxury hospitality.
Education
Completed secondary education; a completed or ongoing university degree is an advantage.
Workplace
This position is based in Rio de Janeiro, Rio de Janeiro, Brazil.
Explore jobs in Brazil.
Benefits
Health and dental insurance for direct dependents; pharmacy benefits; public transport allowance covering metro, bus and train; meals on site; life insurance; 5-day-on, 2-day-off schedule; birthday leave; discounts at the hotel’s restaurants, spa and boutique; free access to Go Fluent language courses, including English and 48 other languages; free access to Harvard ManageMentor leadership and management development in Portuguese; and, through Discovery Belmond, complimentary stays and experiences at Belmond properties worldwide based on length of service, including 50% off food and beverages. The role also offers opportunities for ongoing learning and professional development.
Culture
Belmond fosters a workplace culture rooted in exceptional hospitality, craftsmanship, and a deep respect for the heritage of its iconic hotels, trains, river cruises, and safari lodges. As an employer, it encourages employees to create memorable, highly personalized experiences while nurturing a collaborative, multicultural environment where service excellence and storytelling are central to everyday work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Belmond, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Consultant», «Luxury Retail Advisor», «Customer Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.