- Employment
- Temporary
- Seniority
- Entry-Level
- Department
- Housekeeping, Cleaning & Sanitation
- Posted
- Oct 21, 2026
About Belmond
Belmond is a distinguished name in luxury travel, curating exceptional hotels, trains, river cruises and safaris in some of the world’s most storied destinations. As an employer, Belmond offers the rare opportunity to contribute to experiences defined by heritage, artistry and deeply personal service, while belonging to a global hospitality house within the LVMH family. The company values intuitive excellence, cultural curiosity and respect for place, encouraging colleagues to become ambassadors of timeless travel. With roles spanning operations, gastronomy, wellness, sales and corporate functions, Belmond fosters careers shaped by craftsmanship, international perspective and the pursuit of unforgettable guest moments.
The Cabin Steward serves guests aboard Belmond’s Venice Simplon-Orient-Express, preparing and maintaining cabins, delivering personalized onboard service, and coordinating with other departments. This is a temporary role for the 2027 season, with extensive travel across Europe.
Role & Responsibilities
- Review and verify incoming invoices for accuracy, proper approvals, and compliance with company policies.
- Welcome guests aboard and introduce them to cabin features, amenities, and onboard services.
- Prepare cabins before guests arrive and maintain them throughout the journey, including morning refresh and evening turndown services.
- Maintain impeccable cabin cleanliness, order, and presentation at all times.
- Assist with loading, unloading, and arranging guests’ luggage in their cabins.
- Serve meals, snacks, and beverages in cabins on request, maintaining the highest service standards.
- Coordinate special guest requests, including dietary requirements, celebrations, and comfort preferences.
- Provide attentive, personalized, anticipatory service tailored to each guest’s needs and preferences.
- Respond promptly and professionally to guest inquiries, requests, and concerns.
- Inform guests about onboard safety procedures and respond appropriately to incidents or emergencies.
- Liaise with Kitchen, Housekeeping, Operations, and Guest Relations to ensure a seamless guest experience.
- Report issues affecting cabin conditions or the overall guest experience.
- Monitor cabin standards, replenish amenities, and maintain luxury service levels throughout the journey.
- Provide discreet, high-end service while respecting guests’ privacy and ensuring their comfort.
Qualifications
- Several years of experience in luxury hospitality.
- Experience serving international customers.
- Basic knowledge of reception, housekeeping, and/or food and beverage service techniques.
- Ability to perform heavy lifting over 35 kg.
- Flexibility to work varying hours, including weekends and holidays.
- Strong self-organization and time-management skills.
- Team-player attitude.
- Willingness to travel extensively across Europe.
- European or Swiss passport.
- Fluency in English and French; basic comprehension of Italian is a plus.
Skills
Experience
Several years of experience in luxury hospitality; experience serving international customers.
Workplace
The role is situated in Venice, Veneto, Italy.
Benefits
Complimentary stays at Belmond properties subject to availability through the Discovering Belmond program; discounted rates on Belmond trains, cruises, and safaris; food and beverage discounts; comprehensive health and life insurance; unlimited access to learning platforms.
Culture
Belmond fosters a workplace culture rooted in exceptional hospitality, craftsmanship, and a deep respect for the heritage of its iconic hotels, trains, river cruises, and safari lodges. As an employer, it encourages employees to create memorable, highly personalized experiences while nurturing a collaborative, multicultural environment where service excellence and storytelling are central to everyday work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Belmond, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Train Cabin Attendant», «Rail Hospitality Attendant», «Onboard Cabin Attendant», «Guest Cabin Attendant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.