- Location
- Foz do Iguaçu Paraná Brazil
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $2321.40/month
- Posted
- Nov 3, 2026
About Belmond
Belmond is a distinguished name in luxury travel, curating exceptional hotels, trains, river cruises and safaris in some of the world’s most storied destinations. As an employer, Belmond offers the rare opportunity to contribute to experiences defined by heritage, artistry and deeply personal service, while belonging to a global hospitality house within the LVMH family. The company values intuitive excellence, cultural curiosity and respect for place, encouraging colleagues to become ambassadors of timeless travel. With roles spanning operations, gastronomy, wellness, sales and corporate functions, Belmond fosters careers shaped by craftsmanship, international perspective and the pursuit of unforgettable guest moments.
The Bell Attendant at Hotel das Cataratas welcomes guests, handles luggage, supports guest movements and rooming, and helps maintain organized, safe reception areas while upholding Belmond, Forbes and LQA standards. The role offers a fixed salary of BRL 2,321.40 plus a variable share of the service charge; gross monthly total remuneration typically ranges from BRL 3,200 to BRL 4,300, depending on hotel activity and season.
Role & Responsibilities
- Receive, identify, transport, distribute and store guest luggage safely and attentively.
- Welcome guests and visitors warmly and support them from arrival through departure.
- Provide rooming assistance when requested, introducing guests to the room’s amenities.
- Assist Reception, Concierge and other departments with delivering and transporting items for guests.
- Monitor arrival, departure and transportation schedules, reporting any inconsistencies.
- Keep the lobby, luggage room, hotel entrance, bicycles, umbrellas and bell-service materials organized.
- Assist with monitoring luggage fees and record relevant information for shift handovers.
- Care for work equipment and report maintenance needs.
- Help keep outdoor areas safe and uphold Belmond, Forbes and LQA standards.
Qualifications
- Completed secondary education.
- Previous experience in bell service, reception or customer service is an advantage.
- Advanced or fluent English.
- Good physical condition to transport luggage safely.
- Interpersonal skills and good communication for engaging with guests and working as part of a team.
- Organization, proactivity, cordiality and attention to detail.
- Availability to work varied schedules.
Skills
Education
Completed secondary education.
Workplace
The role is situated in Foz do Iguaçu, Paraná, Brazil.
Explore jobs in Brazil.
Compensation
The base compensation for this position is USD 2321.40 per month.
Benefits
Health insurance through Itamed and dental insurance through Dental Uni after the probation period; pharmacy and fuel benefits through Ticket after the probation period; an employee-only gym; life insurance with family funeral assistance; meals at the 24-hour Bela Vista Restaurant; company-operated transport and public transport allowance as needed; uniform provided with hotel laundry service; a BRL 100 meal allowance; a BRL 250 attendance award; long-service awards at 5, 10, 15 and 20 years; a birth basket on the occasion of an employee’s child being born; birthday leave subject to internal policy; the Belmond Discovery programme, including complimentary stays at hotels worldwide and 50% off restaurant spending; the “Guest for a Day” programme; employee discounts at the hotel’s restaurants, spa and boutique; access to the Beat learning platform, including courses from Harvard with certificates; and discounted cinema tickets at Cine Cataratas. The role also offers a fixed salary of BRL 2,321.40 plus a share of the service charge, which varies with hotel business levels; gross monthly total remuneration is typically BRL 3,200–4,300 and may vary by season.
Culture
Belmond fosters a workplace culture rooted in exceptional hospitality, craftsmanship, and a deep respect for the heritage of its iconic hotels, trains, river cruises, and safari lodges. As an employer, it encourages employees to create memorable, highly personalized experiences while nurturing a collaborative, multicultural environment where service excellence and storytelling are central to everyday work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Belmond, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Bellperson», «Hotel Porter», «Guest Luggage Attendant», «Guest Services Porter», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.