- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 10, 2026
About Bang & Olufsen
Bang & Olufsen is a Danish audio and home entertainment brand founded in 1925 by Peter Bang and Svend Olufsen. Based in Struer, it develops speakers, headphones and televisions, combining acoustic engineering with product design and materials craftsmanship. Its work spans software, design, manufacturing, retail and commercial roles. The brand emphasizes product longevity, with aluminum processing and finishing at its Factory 5 in Struer.
Bang & Olufsen is seeking a Sales Associate for its Causeway Bay store in Hong Kong to sell its products and services, achieve sales targets and deliver luxury customer service. The role includes customer events, campaign follow-up, CRM database development and store planning; travel is approximately 5%.
Role & Responsibilities
- Welcome and assist customers in the store each day.
- Present and sell the full range of Bang & Olufsen products and services.
- Attend customer events in the store and, at times, with local partners, including events during the day, evenings or weekends.
- Follow up on marketing campaigns, activations and events, and build the store’s customer database using the CRM system.
- Deliver impeccable luxury customer service and professional presentation before, during and after each sale, building strong customer relationships and long-term loyalty.
- Manage customer enquiries professionally and knowledgeably, taking responsibility for resolving them to the customer’s satisfaction.
- Participate in training, development and team meetings.
- Stay up to date on product developments, company initiatives, promotions and campaigns.
- Contribute to overall store planning with the team.
- Maintain store standards as directed by the Store Manager.
Qualifications
- Minimum 2 years’ experience in a store environment within a luxury or premium goods brand; enthusiasm and the right mindset for retail are also relevant.
- Interest in sound, aesthetics and high-end designer products, with an understanding of and appreciation for product quality and the ability to convey it to customers.
- Familiarity with high-end electronics and the Bang & Olufsen brand is an advantage.
- Focus on store and personal sales targets.
- Experience generating sales leads and developing a business pipeline.
- Outgoing, sociable manner and a desire to provide excellent customer service.
- Strong team spirit and a collaborative attitude.
- Ability to identify customer requirements, meet customer needs and maximize sales using available resources.
- Enjoy representing a high-end luxury audio-visual brand and be comfortable with smart attire and a high service standard.
- Fluency in the local language and English is mandatory; additional languages are beneficial.
- Availability to work scheduled store opening hours, including activations outside normal hours and occasional off-site events.
- Clean criminal record and ability to document whereabouts for the last 5 years.
Skills
Experience
Minimum 2 years in a store environment within a luxury or premium goods brand.
Workplace
The successful candidate will be located in Hong Kong, Hong Kong.
Explore jobs in Hong Kong.
Benefits
Commission, bonus and benefits package.
Culture
Bang & Olufsen describes a workplace built around curiosity, collaboration and individual initiative. Its careers material emphasizes learning together, respect for individuals and the connection between creative and technical work. Long-lasting products and craftsmanship are recurring themes in its approach to design and production.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.