Bang & Olufsen eCommerce Channel Manager

Shanghai Shanghai China

Employment
Full-Time
Seniority
Manager
Posted
Nov 10, 2026

About Bang & Olufsen

Bang & Olufsen is a Danish audio and home entertainment brand founded in 1925 by Peter Bang and Svend Olufsen. Based in Struer, it develops speakers, headphones and televisions, combining acoustic engineering with product design and materials craftsmanship. Its work spans software, design, manufacturing, retail and commercial roles. The brand emphasizes product longevity, with aluminum processing and finishing at its Factory 5 in Struer.

Bang & Olufsen is hiring an eCommerce Channel Manager or Assistant Manager in Shanghai to grow its online business through channel planning, merchandising, performance optimization and customer experience management. The role collaborates across commercial, marketing and customer experience teams and involves approximately 5% travel; applications are accepted through 19 November 2026.

Role & Responsibilities

  • Execute eCommerce channel plans to drive online sales growth and achieve commercial and operational KPIs.
  • Manage online merchandising activities, including product presentation, content updates, and channel optimization to improve conversion and ROI.
  • Monitor and enhance customer experience across online platforms, ensuring consistent luxury service standards.
  • Analyse channel performance and customer behaviour, translating insights into actionable recommendations.
  • Identify market trends, consumer insights, and competitive developments to unlock growth opportunities.
  • Collaborate with internal and external stakeholders to maximize channel effectiveness and business performance.
  • Leverage data, market intelligence, and external resources to continuously improve channel execution and effectiveness.

Qualifications

  • Bachelor's degree or equivalent qualification.
  • Experience supporting eCommerce channel strategy, either within a brand environment or through third-party eCommerce platforms.
  • Good understanding of China's digital commerce landscape and online consumer trends.
  • Passion for luxury brands and a strong appreciation of premium consumer experiences.
  • Strong analytical skills with the ability to identify root causes and translate insights into action.
  • Ability to work independently while collaborating effectively with cross-functional teams.
  • Strong written English skills; spoken English proficiency is an advantage.

Skills

eCommerce operations and channel management Analytical thinking Customer behaviour analysis Online merchandising Channel optimization Data analysis Market intelligence Cross-functional collaboration

Experience

Experience supporting eCommerce channel strategy, either within a brand environment or through third-party eCommerce platforms

Education

Bachelor's degree or equivalent qualification.

Workplace

This position is based in Shanghai, Shanghai, China.

The setting China

Explore jobs in China.

Benefits

Comprehensive salary and benefits package.

Culture

Bang & Olufsen describes a workplace built around curiosity, collaboration and individual initiative. Its careers material emphasizes learning together, respect for individuals and the connection between creative and technical work. Long-lasting products and craftsmanship are recurring themes in its approach to design and production.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Bang & Olufsen

Bang & Olufsen eCommerce Channel Manager

Shanghai, China

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