Balmain Counter Manager
- Location
- MonterreyNuevo LeónMexico
- Employment
- Temporary
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Balmain
Balmain, a distinguished brand within the Swatch Group, the world's leading watchmaking conglomerate, is renowned for its predominantly feminine collections that draw inspiration from a myriad of universes. Situated in Saint-Imier, Balmain's creations are a sophisticated fusion of tradition and contemporary aesthetics, each timepiece narrating its own unique story, such as the iconic arabesque motif inspired by the opulent embroideries adorning haute couture gowns.
Counter Manager at Balmain Beauty (Estée Lauder), Monterrey. Lead a sales team, drive business strategy, and develop talent in this temporary retail management role.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve sales, customer service, and operational targets
- Create and execute an agile business plan focused on strategic customer targeting and acquisition
- Drive retention through high-impact in-store events and exceptional customer relationship management
- Recruit and manage sales talent to build and maintain a high-performing team
- Establish and maintain accountability for business performance metrics
- Manage financial planning and resource allocation for the counter
- Execute front-line marketing and promotional initiatives
- Foster a culture of continuous development and coaching within the team
Qualifications
- Proven retail sales experience and team leadership demonstrated in a fast-paced environment
- Strategic planning and business execution capability
- Financial planning and resource management proficiency
- Proficiency with computerised systems, including email and Microsoft Excel
- Exceptional interpersonal and verbal communication skills
- Customer service excellence and ability to manage difficult situations with diplomacy
- High attention to detail and strong organisational abilities
- Coaching mindset with ability to develop others and drive performance accountability
- Results-oriented approach with drive to exceed objectives and standards
Skills
Experience
Proven retail sales experience with demonstrated team leadership capability. Experience in strategic planning and execution within a fast-paced retail or beauty counter environment is required. Familiarity with financial planning, resource management, and customer relationship management practices is essential.
Education
No specific educational qualification stated; retail sales background and management capability are prioritized over formal credentials.
Workplace
This position is based in Monterrey, Nuevo León, Mexico.
Culture
Balmain, as part of the Swatch Group, fosters a culture of innovation and excellence, where tradition meets contemporary design. The workplace encourages creativity, collaboration, and a passion for luxury craftsmanship.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Balmain, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Beauty Counter Lead», «Point of Sale Manager», «Store Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.