Balmain Counter Manager
- Location
- GuadalajaraJaliscoMexico
- Employment
- Temporary
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Balmain
Balmain, a distinguished brand within the Swatch Group, the world's leading watchmaking conglomerate, is renowned for its predominantly feminine collections that draw inspiration from a myriad of universes. Situated in Saint-Imier, Balmain's creations are a sophisticated fusion of tradition and contemporary aesthetics, each timepiece narrating its own unique story, such as the iconic arabesque motif inspired by the opulent embroideries adorning haute couture gowns.
Counter Manager at Balmain Beauty (Estée Lauder Companies) in Guadalajara, Mexico. Lead a sales team in this full-time temporary role.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve sales and service targets
- Create and execute agile business plans with strategic customer targeting and retention initiatives
- Manage in-store events and experiential marketing to drive customer engagement
- Oversee all counter operations and inventory management with attention to detail
- Build and maintain customer relationships through exceptional service and CRM practices
- Hold team members accountable to performance standards while fostering a collaborative culture
- Develop financial plans and manage budget and resource allocation
- Maintain computerized systems including point-of-sale, email, and Microsoft Excel reporting
Qualifications
- Proven retail sales and team leadership experience
- Strategic planning and execution capability
- Financial planning and resource management skills
- Excellent verbal and written communication abilities
- Quality customer service expertise with strong interpersonal skills
- High attention to detail and organizational skills
- Proficiency with computerized systems, Microsoft Excel, and email
- Ability to work autonomously while contributing effectively to team objectives
- Demonstrated coaching ability and sensitivity to others' development needs
Skills
Experience
Proven experience in fast-paced retail environments with demonstrated success in team leadership and business management. Experience in strategic planning, execution, and financial management is essential. Previous point-of-sale management or supervisory roles in prestige retail are highly valued.
Education
Not specified; degree of experience dependent on business and store size.
Workplace
This position is based in Guadalajara, Jalisco, Mexico.
Culture
Balmain, as part of the Swatch Group, fosters a culture of innovation and excellence, where tradition meets contemporary design. The workplace encourages creativity, collaboration, and a passion for luxury craftsmanship.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Balmain, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Counter Supervisor», «Beauty Counter Manager», «Point of Sale Supervisor», «Retail Counter Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.