Balenciaga Transport and Customs Coordinator

About Balenciaga

Founded by Cristóbal Balenciaga in 1917 and part of Kering, Balenciaga is one of fashion’s most influential houses, renowned for architectural cut, uncompromising craft, and a continual redefinition of modern luxury. As an employer, the House offers a demanding yet inspiring environment where heritage ateliers, bold creative vision, and global business expertise meet. Teams across design, product development, merchandising, retail, client engagement, communications, and corporate functions are encouraged to combine precision with experimentation, agility with excellence. Balenciaga seeks individuals who are culturally aware, rigorous, collaborative, and ready to contribute to a maison that shapes the conversation of contemporary fashion while respecting the discipline of couture.

Role & Responsibilities

• Provide daily operational support to headquarters departments on transport and customs matters.
• Organize and manage critical and specialized transport flows, including archives, architecture, press, VIP/VIC, capsule collections, private sales, and other sensitive requests.
• Select suitable transport solutions for each type of flow, considering operational constraints, deadlines, service quality, costs, and Kering Group guidelines.
• Manage quotation requests, coordinate shipments, and oversee operational follow-up.
• Manage the daily operations of headquarters transport providers, including road carriers, express carriers, freight forwarders, and couriers.
• Monitor service quality, handle incidents, and implement necessary corrective actions.
• Provide operational expertise on customs formalities for headquarters shipments.
• Manage ATA carnet operations, temporary admissions, and duty-free returns.
• Contribute to consolidating and monitoring transport and customs performance indicators (KPIs) for headquarters, and identify cost-optimization opportunities.
• Analyze performance to identify opportunities for continuous improvement in processes, operations, and cost control.

Qualifications

• At least a bachelor's degree (Bac+3) in international trade, transport, logistics, or operations management.
• Professional experience in a similar role, ideally in a demanding international environment.
• Good knowledge of international transport operations and customs formalities.
• Rigor, autonomy, responsiveness, and strong organizational skills.
• Excellent interpersonal and communication skills, with a customer-oriented and service-focused approach.
• Ability to manage priorities, urgent matters, and complex operational situations.
• Fluent English; Italian is an advantage.
• Good command of the Office suite.

Skills

Experience

1 to 3 years in a similar role

Education

At least a bachelor's degree (Bac+3) in international trade, transport, logistics, or operations management.

Culture

Balenciaga fosters a bold, forward-thinking workplace where creativity, experimentation, and cultural awareness drive the evolution of contemporary luxury. As an employer, the House encourages collaboration across disciplines, empowering teams to challenge convention while upholding exceptional standards of craftsmanship, precision, and brand integrity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.