Balenciaga Store Manager

Employment Full-time
Seniority Manager
Posted Oct 28, 2025

Join Balenciaga in Ingolstadt as a Store Manager. Lead a dynamic team in a luxury fashion environment, part of the prestigious Kering Group.

Overview

Balenciaga, a distinguished name in the luxury fashion industry, is part of the esteemed Kering Group. Known for its innovative approach to modern couture, Balenciaga continues to push the boundaries of fashion through its avant-garde collections and commitment to social responsibility. As an employer, Balenciaga offers a dynamic and enriching environment where creativity and professional growth are nurtured.

Role & Responsibilities

  • Manage store sales operations, including business reporting, procedure adherence, and sales support.
  • Oversee daily team management, providing individual and group coaching, and conducting regular meetings.
  • Expand and maintain the customer portfolio, ensuring excellent customer relationship management and dispute resolution.
  • Handle personnel management, including scheduling, recruitment, and training of new employees.
  • Ensure compliance with the Retail Excellence program and propose improvements and action plans.
  • Position and present collections in line with the Merchandising policy.
  • Analyze and monitor sales and budget indicators.
  • Participate in inventory management and discrepancy resolution.
  • Manage stock levels and restocking processes.
  • Oversee repairs, rework, and after-sales service management.

Qualifications

  • Significant experience in team and store management within the luxury sector.
  • Proven ability to manage luxury product sales.
  • Strong social skills and listening abilities, with a sense of responsibility.

Skills

Customer service orientation with persuasive communication skills. Proficiency in IT tools and a strong sense of fashion culture. Fluency in English and ideally a second language.

Experience

Extensive experience in a fast-paced luxury retail environment, with a focus on team leadership and customer relationship management.

Workplace

This position is based in Ingolstadt, Bavaria, Germany. Cerulean lists 18 open roles in Ingolstadt. The broader Bavaria area accounts for 113 active listings on Cerulean, 3 of which are new. In Germany as a whole, Cerulean currently features 375 open positions, with 9 posted this week.

Benefits

Balenciaga offers a stimulating workplace environment with opportunities for professional development within the House and the Kering Group. Employees are empowered to build high-performing teams and reach their full potential.

Culture

Balenciaga fosters a diverse and inclusive workplace, valuing diversity in all its forms as a means to enrich the workplace and client experience. The company is committed to equal opportunity and supports employees in achieving success.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.