Balenciaga Store Manager
Join Balenciaga in Hong Kong as a Store Manager. Lead and develop a team in a dynamic luxury fashion environment. Apply now!
Overview
Balenciaga, a renowned name in the luxury fashion industry, is part of the esteemed Kering Group. As an employer, Balenciaga offers a dynamic and innovative environment where creativity and excellence are at the forefront. The brand is committed to fostering talent and promoting a culture of inclusivity and growth.
Role & Responsibilities
- Define, execute, and monitor the store action plan to achieve sales targets and KPIs.
- Understand and continuously assess the local business environment, including market trends and competition.
- Identify growth opportunities and implement actions accordingly.
- Provide high-quality feedback and reports to the Retail Head and store team.
- Create and maintain a positive work environment consistent with Balenciaga's values.
- Set clear vision and goals for the team and individuals.
- Identify, attract, recruit, develop, and retain talent.
- Develop and implement development plans for store management and teams, ensuring professional growth through training and coaching.
- Motivate and challenge store management and teams regularly, organizing qualitative time with the team.
- Act as a Balenciaga Ambassador, promoting the brand culture internally and externally.
- Ensure consistent execution of Balenciaga Signature and Client experience.
- Lead by example in conveying Balenciaga behaviors towards clients.
- Know clients and prospects to define action plans.
- Attract and recruit new clients from personal networks and external partners.
- Develop a clienteling mindset and enhance client loyalty and retention.
- Ensure compliance with legal, safety, security, internal requirements, sustainability, and HR guidelines.
- Ensure execution of Retail Excellence guidelines in the store.
- Supervise inventory activities and warehouse stock, reporting discrepancies immediately.
- Challenge and improve current processes to sustain growth and ensure efficiency and effectiveness.
Qualifications
- Proven experience in managing a luxury retail store.
- Strong understanding of the fashion industry and market trends.
- Demonstrated ability to lead and develop a team.
Skills
Experience
Minimum of 5 years of experience in retail management, preferably within the luxury fashion sector.
Education
Bachelor's degree in Business Administration, Fashion Management, or a related field.
Workplace
The successful candidate will be located in Hong Kong, Hong Kong, China. 251 luxury roles are listed in Hong Kong on Cerulean, 4 posted in the last 48 hours. Across the Hong Kong region, Cerulean lists 256 open positions — 4 listed in the past two days. Cerulean currently advertises 1.769 open roles in China, including 30 added in the last 48 hours.
Benefits
Competitive benefits package including health insurance, employee discounts, and professional development opportunities.
Culture
Balenciaga fosters a culture of innovation, creativity, and excellence. The brand values diversity and inclusivity, providing a supportive and dynamic work environment where employees are encouraged to grow and develop their careers.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.