Balenciaga Store Manager
Balenciaga is seeking a Store Manager for its Gotemba Outlet in Japan. This role requires management experience in fashion, preferably luxury, and proficiency in Japanese.
Overview
Balenciaga, a distinguished name in the luxury fashion industry, was founded in 1917 by Cristóbal Balenciaga in Spain and established its Parisian maison in 1937. Known for its pioneering innovations in form and technique, Balenciaga has continually defined modern couture. Under the artistic direction of Demna since 2015, the brand has expanded its collections to include women's and men's prêt-à-porter, accessories, and art objects. Balenciaga remains at the forefront of modernity through its digital expansion, material development, and unprecedented interaction with contemporary social responsibility. As part of the Kering Group, Balenciaga offers a dynamic and inclusive workplace, committed to nurturing diverse talent.
Role & Responsibilities
- Maximize sales and provide exceptional customer experiences and after-sales service.
- Proactively acquire new customers and strengthen relationships with existing ones.
- Maintain deep product knowledge and stay informed about market trends and competitors.
- Develop and execute action plans for talent management and development.
- Oversee overall store management, including sales management.
- Maintain a positive and professional work environment.
- Develop and execute action plans for each product category and customer segment.
- Collaborate with CRM to grow and expand the customer network.
Qualifications
- Interest and passion for Balenciaga.
- Management experience in the fashion or apparel industry, preferably in luxury.
- Sensitivity to products and knowledge of fashion trends.
- Leadership and managerial mindset.
- Teamwork, proactivity, growth mindset, flexibility, creativity, and curiosity.
- Ability to analyze successes and failures for future improvement.
- Proficiency in Japanese communication skills is essential; English skills are a plus.
Skills
Experience
Management experience in the fashion or apparel industry is required, with luxury experience preferred.
Workplace
The successful candidate will be located in Gotemba, Shizuoka, Japan. 4 luxury roles are listed in Gotemba on Cerulean. Cerulean currently advertises 237 open roles in Japan, including 3 added in the last 48 hours.
Compensation
Annual salary system with potential for salary revision once a year in April. Target bonuses up to 15% for Store Managers and up to 10% for Assistant Store Managers. Additional incentives based on store performance and specific KPIs.
Benefits
Uniform provision, comprehensive training programs, extensive welfare insurance, stock paid leave system, employee discounts, health check-ups, influenza vaccination subsidies, employee assistance programs, company pension plan, long service awards, and seasonal gifts.
Culture
Balenciaga is committed to fostering a diverse workforce. The company believes that diversity in gender, age, nationality, religion, culture, disability, class, and sexual orientation enriches the experiences of both employees and customers. As an equal opportunity employer, Balenciaga welcomes all applications and conducts selections based on ability and alignment with brand values. The company is dedicated to providing an accessible experience for all applicants, including those with disabilities.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.