Balenciaga Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 17, 2026
About Balenciaga
Founded by Cristóbal Balenciaga in 1917 and part of Kering, Balenciaga is one of fashion’s most influential houses, renowned for architectural cut, uncompromising craft, and a continual redefinition of modern luxury. As an employer, the House offers a demanding yet inspiring environment where heritage ateliers, bold creative vision, and global business expertise meet. Teams across design, product development, merchandising, retail, client engagement, communications, and corporate functions are encouraged to combine precision with experimentation, agility with excellence. Balenciaga seeks individuals who are culturally aware, rigorous, collaborative, and ready to contribute to a maison that shapes the conversation of contemporary fashion while respecting the discipline of couture.
Balenciaga Store Manager opportunity in Bangkok at Central Embassy – lead luxury retail operations, team management, and client relations for the iconic fashion house.
Role & Responsibilities
- Manage retail sales team and oversee daily store operations including sales targets, KPIs, housekeeping, staff training, inventory management, and complaints handling
- Lead and motivate the retail sales team to deliver exceptional customer service and consistently achieve sales targets
- Ensure operational effectiveness and efficiency in strict accordance with Balenciaga's standards and brand requirements
- Attract, develop, and retain talent by fostering a positive work environment and embedding a feedback culture
- Build and maintain a comprehensive customer database with particular attention to valuable customers and VIP clientele
Qualifications
- Prior experience in retail and customer services with demonstrated people and store operation management expertise
- Inclusive leadership style with excellent organizational skills
- Adaptability, persuasiveness, risk-taking capability, and dynamic approach to challenges
- High sensitivity to client experience and brand loyalty
- Proficiency in both spoken and written English and Chinese
- Strong PC skills including MS Office and digital tools proficiency
Skills
Experience
Prior experience in retail and customer services industry with demonstrated capability in people management and store operations.
Workplace
The successful candidate will be located in Bangkok, Bangkok, Thailand.
Culture
Balenciaga fosters a bold, forward-thinking workplace where creativity, experimentation, and cultural awareness drive the evolution of contemporary luxury. As an employer, the House encourages collaboration across disciplines, empowering teams to challenge convention while upholding exceptional standards of craftsmanship, precision, and brand integrity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Balenciaga, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Manager», «Boutique Manager», «Store Director», «Retail Store Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.