- Location
- Mexico City Ciudad de México Mexico
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 5, 2026
About Balenciaga
Founded by Cristóbal Balenciaga in 1917 and part of Kering, Balenciaga is one of fashion’s most influential houses, renowned for architectural cut, uncompromising craft, and a continual redefinition of modern luxury. As an employer, the House offers a demanding yet inspiring environment where heritage ateliers, bold creative vision, and global business expertise meet. Teams across design, product development, merchandising, retail, client engagement, communications, and corporate functions are encouraged to combine precision with experimentation, agility with excellence. Balenciaga seeks individuals who are culturally aware, rigorous, collaborative, and ready to contribute to a maison that shapes the conversation of contemporary fashion while respecting the discipline of couture.
Balenciaga is seeking a Stock Associate for its Santa Fe team, reporting to the Store Director. The role supports daily business objectives through shipping and receiving, inventory control, supply management, repairs, back-office operations, sales-floor support, visual merchandising, and store upkeep.
Role & Responsibilities
- Oversee shipping and receiving, ensuring goods are shipped accurately and on time.
- Ensure inter-store transfers are processed correctly.
- Maintain and replenish store supplies, including shopping bags, sales receipts, tissue paper, and other necessary materials.
- Process, ship, and track repairs in partnership with retail management.
- Keep stock organized and accessible; receive new merchandise and organize back stock to support the team.
- Maintain accurate store inventory through monthly cycle counts in partnership with management and the sales team.
- Prepare, implement, and execute inventory in partnership with management and Inventory Control.
- Complete the monthly store reconciliation and negative on-hand process accurately and submit them on time.
- Assist with visual displays and merchandising in line with company standards and management direction.
- Communicate visual standards information from the Store Manager and Corporate to the team as needed.
- Support the sales floor as needed and undertake additional projects as directed by management.
- Oversee daily cleaning and the physical upkeep of the interior and exterior of the store.
- Maintain fixtures, shelving, carpeting, lighting, and supplies to the highest standards of functionality, presentation, and maintenance.
- Communicate needs for new fixtures, landscaping, and floor or carpet cleaning.
- Ensure adequate supplies are on hand at all times.
- Oversee maintenance and repair calls to ensure quality meets company standards.
Qualifications
- At least 3 years of operational experience in luxury retail.
- Proficiency in Microsoft Office Suite, including Microsoft Excel and word processing, and JDA.
- Ability to react quickly in a fast-paced environment.
- Strong communication skills and demonstrated ability to interact regularly with internal and external individuals.
- Ability to lift and move bulk merchandise.
- Demonstrated ability to drive results.
- Excellent organizational skills.
- Commercial awareness and strong business acumen.
- Ability to manage, coach, and develop a team.
Skills
Experience
At least 3 years of operational experience in luxury retail.
Workplace
The successful candidate will be located in Mexico City, Ciudad de México, Mexico.
Explore jobs in Mexico.
Benefits
Opportunities to learn and grow; professional development within Balenciaga or the Kering group.
Culture
Balenciaga fosters a bold, forward-thinking workplace where creativity, experimentation, and cultural awareness drive the evolution of contemporary luxury. As an employer, the House encourages collaboration across disciplines, empowering teams to challenge convention while upholding exceptional standards of craftsmanship, precision, and brand integrity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
