- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 9, 2026
About Balenciaga
Founded by Cristóbal Balenciaga in 1917 and part of Kering, Balenciaga is one of fashion’s most influential houses, renowned for architectural cut, uncompromising craft, and a continual redefinition of modern luxury. As an employer, the House offers a demanding yet inspiring environment where heritage ateliers, bold creative vision, and global business expertise meet. Teams across design, product development, merchandising, retail, client engagement, communications, and corporate functions are encouraged to combine precision with experimentation, agility with excellence. Balenciaga seeks individuals who are culturally aware, rigorous, collaborative, and ready to contribute to a maison that shapes the conversation of contemporary fashion while respecting the discipline of couture.
The Sales Associate drives store sales through client portfolio development and long-term relationships, delivers Balenciaga service standards, and supports product availability, client requests and visual merchandising. The role requires proven experience in a similar or transferable role, strong communication and digital skills, and fluency in German and English.
Role & Responsibilities
- Drive store sales by building and maintaining a strong, up-to-date client portfolio.
- Ensure client satisfaction by consistently delivering Balenciaga service standards and values.
- Build authentic, long-term client relationships, from welcoming clients through after-sales assistance.
- Demonstrate professionalism and expertise in all interactions, including communication and teamwork.
- Work closely with the Stock team to ensure product availability and fulfil client requests.
- Provide ongoing feedback on client activity and market trends.
- Maintain the display and organization of all areas in line with visual merchandising guidelines.
Qualifications
- Proven experience in a similar role or a role with transferable skills.
- Ability to work in a fast-paced environment with strong attention to detail.
- Product sensitivity and strong knowledge of the market and fashion trends.
- Ability to work both as part of a team and independently.
- Strong administrative and digital skills.
- Excellent written and oral communication skills.
- Fluency in German and English.
Skills
Experience
Proven experience in a similar role or a role with transferable skills.
Workplace
This position is based in Vienna, Vienna, Austria.
Explore jobs in Austria.
Culture
Balenciaga fosters a bold, forward-thinking workplace where creativity, experimentation, and cultural awareness drive the evolution of contemporary luxury. As an employer, the House encourages collaboration across disciplines, empowering teams to challenge convention while upholding exceptional standards of craftsmanship, precision, and brand integrity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.