Balenciaga Sales Associate
- Location
- Employment
- Full-Time
- Seniority
- Entry-Level
- Posted
- Nov 7, 2025
About Balenciaga
Balenciaga, a distinguished name in the luxury fashion sector, was founded by Cristóbal Balenciaga in 1917 and has been a pivotal force in redefining modern haute couture. As part of the esteemed Kering Group, Balenciaga continues to innovate with bold collections and a commitment to digital advancement and social responsibility, maintaining its status at the forefront of fashion innovation.
Join Balenciaga in Serris as a Sales Associate. This role requires fluency in French and Chinese and experience in luxury retail. Be part of a dynamic team within the prestigious Kering Group.
Role & Responsibilities
- Greet and assist customers with a focus on delivering exceptional service.
- Present the Balenciaga brand and products in a compelling manner.
- Provide personalized advice to enhance customer satisfaction and drive sales.
- Handle transactions and manage tax-free processes.
- Coordinate alterations and follow up with clients.
- Maintain and update the client database.
- Receive, label, and display new merchandise.
- Replenish stock and maintain store organization.
- Prepare and participate in inventory counts.
- Contribute to qualitative and quantitative sales reports.
Qualifications
- Proven experience in luxury leather goods, accessories, or footwear sales.
- Strong interpersonal skills and excellent listening abilities.
- Persuasive with a polished presentation and service orientation.
- Deep product and fashion sensitivity, ideally with an existing client book.
- Fluent in French and Chinese, with a third language preferred.
Skills
Experience
A minimum of two years in luxury retail sales, particularly in leather goods, accessories, or footwear.
Workplace
This position is based in Serris, Île-de-France, France, within easy reach of Paris.
Benefits
Balenciaga offers opportunities for professional growth within the brand and the Kering Group, fostering a performance-driven environment with a focus on excellence.
Culture
Balenciaga is committed to diversity and inclusion, valuing the enrichment that diverse perspectives bring to the workplace. The company promotes equal opportunities and supports employees in realizing their potential in a dynamic and fulfilling work environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.