- Location
- Seoul Seoul South Korea
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 6, 2026
About Balenciaga
Balenciaga is a Paris-based luxury fashion house renowned for its avant-garde silhouettes and provocative approach to contemporary couture and ready-to-wear. As a maison within the Kering group, Balenciaga combines a heritage of technical innovation with a forward-looking creative agenda, offering employees opportunities to work at the intersection of craftsmanship, digital innovation and global luxury retail.
Balenciaga is hiring a Sales Associate in Seoul to represent the brand, deliver exceptional client service and after-sales support, proactively develop client relationships and support store operations to achieve commercial targets.
Role & Responsibilities
- Deliver outstanding customer service and after-sales support that reflect Balenciaga's brand values and aesthetic.
- Maximise store sales through proactive clienteling, targeted outreach and personalised service.
- Identify and monitor market and fashion trends regularly to inform selling approach and client conversations.
- Develop new customer relationships while nurturing and strengthening ties with existing clients.
- Support colleagues to ensure a cohesive customer experience and achievement of team sales targets.
- Assist the management team with adherence to store procedures, visual standards and brand compliance.
- Act as an ambassador of Balenciaga culture both internally and externally to reinforce brand positioning.
Qualifications
- Demonstrable understanding of Balenciaga's product sensibility and the ability to represent the brand’s image and values in all client interactions.
- Strong interest in the luxury market and up-to-date knowledge of fashion trends to drive client acquisition and retention.
- Customer-focused mindset with excellent verbal communication and interpersonal skills to deliver superior service and after-sales care.
- Positive, proactive team player who contributes to a collaborative store environment and supports peers to meet objectives.
Skills
Experience
Previous retail sales experience in luxury, premium fashion or a high-end customer-facing environment is preferred. Experience working to sales targets, performing client outreach and delivering personalised service will be an advantage.
Education
High school diploma or equivalent; vocational or formal training in fashion, retail, or a related discipline is an asset.
Workplace
The successful candidate will be located in Seoul, Seoul, South Korea.
Explore jobs in South Korea.
Culture
Balenciaga cultivates a creative, high-performance environment where bold design and technical expertise converge. As part of the Kering group, the house supports professional development and expects teams to deliver disciplined execution while sustaining an inspiring workplace culture.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.