Balenciaga Sales Assistant

Location
Employment Full-time
Seniority Entry-Level
Posted Jan 13, 2026

Join Balenciaga in Milan as a Sales Assistant, contributing to the brand's growth in a dynamic and rewarding environment. Fluency in Italian and English required.

Overview

Balenciaga, a distinguished name in luxury fashion, was founded by Cristóbal Balenciaga in 1917 and has since become synonymous with modern couture. As part of the Kering Group, Balenciaga is committed to fostering talent and innovation, offering employees opportunities for growth and development within a dynamic and rewarding work environment.

Role & Responsibilities

  • Achieve sales targets in alignment with corporate strategy.
  • Utilize effective sales techniques to maximize boutique business potential and deliver exceptional customer service and after-sales support.
  • Foster a positive work environment and a team culture based on information sharing and best practices.
  • Maintain behavior in line with Balenciaga's service standards, image, and values.
  • Promote brand culture internally and externally, ensuring excellence in customer experience.
  • Collect and update customer information to ensure efficient use of CRM and Client Book, and develop the client portfolio.
  • Support compliance with company policies and procedures.

Qualifications

  • Previous experience in assisted sales within fashion, luxury, and leather goods sectors.

Skills

Excellent communication and interpersonal skills. Product sensitivity with a good understanding of market trends and fashion, commercial result orientation. Flexibility, openness, curiosity, listening skills, and stress resilience. Aptitude for assisted sales and teamwork. Proficiency in digital skills. Fluency in Italian and English.

Experience

Previous experience in assisted sales within fashion, luxury, and leather goods sectors is required.

Workplace

The successful candidate will be located in Milan, Lombardy, Italy, with easy access to Milan. 547 luxury roles are listed in Milan on Cerulean, 12 posted in the last 48 hours. Across the Lombardy region, Cerulean lists 570 open positions — 12 listed in the past two days. Cerulean currently advertises 1.306 open roles in Italy, including 25 added in the last 48 hours.

Benefits

Balenciaga offers a stimulating work environment that encourages talent development and mobility within the Kering Group, helping each employee reach their full potential.

Culture

Balenciaga is committed to creating a diverse workplace, believing that diversity in all forms enriches the workplace and customer experience. As an Equal Opportunity Employer, Balenciaga values skills and brand-aligned behaviors in its selection process, fostering an inclusive environment where all employees can thrive.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.