Balenciaga Sales & Client Advisor with Keys

About Balenciaga

Founded by Cristóbal Balenciaga in 1917 and part of Kering, Balenciaga is one of fashion’s most influential houses, renowned for architectural cut, uncompromising craft, and a continual redefinition of modern luxury. As an employer, the House offers a demanding yet inspiring environment where heritage ateliers, bold creative vision, and global business expertise meet. Teams across design, product development, merchandising, retail, client engagement, communications, and corporate functions are encouraged to combine precision with experimentation, agility with excellence. Balenciaga seeks individuals who are culturally aware, rigorous, collaborative, and ready to contribute to a maison that shapes the conversation of contemporary fashion while respecting the discipline of couture.

Role & Responsibilities

• Achieve and exceed individual and store sales targets while providing exceptional customer service
• Perform and oversee store opening and closing procedures in accordance with company policies
• Organize and maintain the stockroom to ensure efficient merchandise accessibility for staff
• Support store management in overseeing daily operational execution across all departments
• Manage cash registers and safe operations, ensuring accuracy in cash/change handling and timely bank deposits
• Monitor and minimize store shrinkage through operational excellence and loss prevention initiatives
• Implement visual display and merchandising standards as directed by Store Manager and Corporate
• Oversee daily cleaning and maintenance of the store interior and exterior
• Communicate company visual standards and operational updates to the team
• Handle customer complaints and feedback in a timely and professional manner
• Enforce sustainability and compliance policies across all store operations
• Maintain fixture, shelving, lighting, and supply inventory at highest standards

Qualifications

• Minimum 3+ years of experience in a similar retail or fashion sales role
• Proven track record of driving sales results and exceeding individual and store goals
• Strong commercial awareness and genuine passion for the fashion industry
• Ability to manage multiple priorities in a fast-paced environment
• Excellent verbal and written communication skills
• Strategic vision and high level of personal performance capability

Skills

Experience

3+ years of experience in a similar role, preferably within retail or fashion companies, with proven ability to drive sales results and exceed individual and store goals in a fast-paced environment.

Workplace

Culture

Balenciaga fosters a bold, forward-thinking workplace where creativity, experimentation, and cultural awareness drive the evolution of contemporary luxury. As an employer, the House encourages collaboration across disciplines, empowering teams to challenge convention while upholding exceptional standards of craftsmanship, precision, and brand integrity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.