Balenciaga Sales and Client Advisor

Location
Employment Full-time
Seniority Entry-Level
Posted Mar 1, 2026

Join Balenciaga in Shanghai as a Sales and Client Advisor. Enhance store sales by providing exceptional service and supporting the management team in a dynamic luxury fashion environment.

Overview

Balenciaga, a prestigious name in the luxury fashion industry, is part of the illustrious Kering Group, known for its commitment to creativity and sustainable growth. As an employer, Balenciaga offers a dynamic environment where innovation and excellence are at the forefront, providing employees with opportunities for professional development and career advancement within the brand and the broader Kering Group.

Role & Responsibilities

  • Utilize effective sales techniques to achieve daily and monthly sales targets and key performance indicators.
  • Serve as a guide for customers, fostering interaction and building strong, lasting client relationships.
  • Demonstrate comprehensive product knowledge to deliver superior and professional customer service.
  • Ensure inventory levels and product quality, managing in-store displays and merchandise.
  • Maintain store cleanliness and ensure visual merchandising standards are met.
  • Adhere to all store and company policies and operational procedures.

Qualifications

  • Previous experience with an international brand; sales experience is preferred.
  • Strong sensitivity and discernment towards brands, apparel, and fashion trends.
  • Possess a strong sense of responsibility and team collaboration.
  • Ability to work under pressure and willingness to thrive in a challenging environment.
  • Excellent communication skills, client relationship management, and interpersonal abilities.
  • Proficiency in written and spoken Mandarin and English.
  • Ability to utilize MS Office and other computer software.

Skills

Sales techniques Customer relationship management Product knowledge Inventory management Visual merchandising Communication skills Team collaboration Bilingual proficiency in Mandarin and English

Experience

Prior experience in a sales role within an international brand is advantageous.

Workplace

The role is situated in Shanghai, Shanghai, China. There are currently 414 open positions in Shanghai on Cerulean, with 16 added recently. Within Shanghai, Cerulean currently features 440 open roles, including 17 recent additions. Across China, Cerulean lists 1.776 open roles — 33 of them newly added.

Benefits

Balenciaga offers limitless learning and growth opportunities, fostering an environment where employees can fully realize their potential in a stimulating and fulfilling work setting.

Culture

Balenciaga is committed to fostering a diverse workforce, believing that diversity in gender, age, nationality, culture, disability, and sexual orientation enriches the workplace and enhances customer experiences. As an equal opportunity employer, Balenciaga welcomes candidates from diverse backgrounds, focusing on skills and brand values during the selection process. The company encourages talent to thrive and succeed, discussing how candidates can excel during the interview process.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.