Balenciaga Sales & Client Advisor

Employment
Full-Time
Seniority
Entry-Level
Posted
Jun 10, 2026

About Balenciaga

Founded by Cristóbal Balenciaga in 1917 and part of Kering, Balenciaga is one of fashion’s most influential houses, renowned for architectural cut, uncompromising craft, and a continual redefinition of modern luxury. As an employer, the House offers a demanding yet inspiring environment where heritage ateliers, bold creative vision, and global business expertise meet. Teams across design, product development, merchandising, retail, client engagement, communications, and corporate functions are encouraged to combine precision with experimentation, agility with excellence. Balenciaga seeks individuals who are culturally aware, rigorous, collaborative, and ready to contribute to a maison that shapes the conversation of contemporary fashion while respecting the discipline of couture.

Balenciaga seeks a Sales & Client Advisor in Seoul to deliver luxury customer experiences and drive store revenue through client engagement and superior service.

Role & Responsibilities

  • Maximize revenue by delivering superior customer service and after-sales support
  • Monitor market trends, fashion developments, and competitive business environment on an ongoing basis
  • Strengthen teamwork by supporting colleagues in delivering exceptional customer experiences and achieving objectives
  • Cultivate brand culture internally and externally while providing premium customer experiences
  • Actively develop new client relationships and systematically strengthen existing customer connections
  • Ensure compliance with store procedures in support of the management team

Qualifications

  • Demonstrates deep understanding of Balenciaga product aesthetics and brand sensitivity
  • Embodies Balenciaga values and image through professional conduct
  • Possesses genuine interest in the luxury market and fashion trends
  • Delivers exceptional customer service and after-sales support through client-centric mindset and strong communication skills
  • Functions as an engaged, positive team player who contributes to a collaborative and professional work environment

Skills

Client relationship management Sales expertise Fashion trend awareness Customer service orientation Communication skills Teamwork and collaboration Product knowledge

Experience

Experience in luxury retail or high-end customer service environments is preferred. Demonstrated ability to engage new clients and nurture long-term relationships in a premium market context.

Education

High school diploma or equivalent; further education in fashion, retail management, or related fields is advantageous.

Workplace

This position is based in Seoul, Seoul, South Korea.

Culture

Balenciaga fosters a bold, forward-thinking workplace where creativity, experimentation, and cultural awareness drive the evolution of contemporary luxury. As an employer, the House encourages collaboration across disciplines, empowering teams to challenge convention while upholding exceptional standards of craftsmanship, precision, and brand integrity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Balenciaga, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Associate», «Retail Specialist», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Balenciaga

Balenciaga Sales & Client Advisor

Seoul, South Korea

Continue to the application.