Balenciaga Sales & Client Advisor
Balenciaga seeks a Sales & Client Advisor in Seoul to drive luxury sales and deliver exemplary client service in-store.
Overview
Balenciaga is a leading luxury fashion house known for its avant-garde approach to silhouette and materials. As a member of the Kering group, Balenciaga operates within a global luxury network that supports creative risk-taking, rigorous brand stewardship and professional development for retail teams.
Role & Responsibilities
- Deliver Balenciaga’s signature client experience in store, representing the brand’s image and values at every touchpoint.
- Maximize sales performance through proactive client development, conversion of walk-in traffic and personalised clienteling.
- Provide outstanding customer service and after‑sales support, ensuring client satisfaction and long-term loyalty.
- Monitor market and fashion trends regularly and translate insights into sales opportunities and client conversations.
- Support colleagues to achieve team targets and strengthen overall team performance through collaboration and knowledge sharing.
- Assist the management team with adherence to store procedures, visual standards and operational processes.
Qualifications
- Demonstrable affinity for Balenciaga’s aesthetic and the ability to act in accordance with the brand’s image and values.
- Strong interest in the luxury market and up-to-date knowledge of fashion trends to drive new client acquisition and deepen existing relationships.
- Customer-service orientation with excellent interpersonal and communication skills to deliver high-quality sales and after‑sales service.
- Proactive, positive team player who contributes to a constructive working environment and supports team objectives.
Skills
Experience
Previous experience in luxury or premium retail sales and client-facing roles is preferred, with a track record of developing client relationships and meeting sales targets. Experience in after‑sales service and adherence to store procedures is advantageous.
Education
High school diploma or equivalent; vocational training or studies in fashion, retail or a related field is advantageous but not required.
Workplace
This position is based in Seoul, Seoul, South Korea. Cerulean lists 568 open roles in Seoul, including 9 posted recently. In South Korea as a whole, Cerulean currently features 694 open positions, with 10 posted this week.
Culture
Balenciaga cultivates a creative, high-performance retail culture where brand integrity and professional development are priorities. Operating within the Kering group, the house emphasizes leadership with strong execution, peer collaboration and opportunities for employees to expand their skills within a globally recognised luxury brand.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.