Balenciaga Sales and Client Advisor
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 16, 2026
About Balenciaga
Balenciaga is a Paris-based luxury fashion house renowned for provocative, avant-garde design and modern couture techniques. The Maison is part of the Kering group and is recognized for its innovation across ready-to-wear, accessories and digital initiatives. As an employer it places emphasis on creative excellence, talent development and international mobility within the Kering network.
Balenciaga seeks a Sales and Client Advisor in Sanremo, Italy — join the outlet team to serve local and international clients.
Role & Responsibilities
- Deliver exceptional assisted-selling and personalised client advice to local and international customers in the Sanremo outlet store.
- Achieve and contribute to store sales targets through effective selling techniques and clienteling.
- Welcome, engage and represent Balenciaga brand behaviours to ensure a premium customer experience before, during and after the sale.
- Capture, update and maintain client records in the CRM and Client Book to develop and grow the customer portfolio.
- Support stock replenishment, merchandising and housekeeping to maintain the boutique’s presentation and product availability.
- Share best practices and contribute to a positive team climate while complying with company policies and service standards.
Qualifications
- Proven experience in assisted selling within fashion, luxury or leather-goods retail environments.
- Excellent verbal communication and relationship-building skills with a client-focused mindset.
- Strong product sensitivity and awareness of fashion market trends with a clear commercial orientation.
- Ability to work under pressure, flexible availability, curiosity and strong listening skills.
- Team-player attitude with demonstrated clienteling capability and digital proficiency.
- Fluent spoken and written Italian and English.
Skills
Experience
Previous retail sales experience in fashion or luxury leather goods with demonstrated success in assisted selling, clienteling and use of CRM systems.
Education
High school diploma or equivalent; vocational training in retail, fashion or luxury goods preferred.
Workplace
This position is based in Sanremo, Liguria, Italy, within easy reach of Nice.
Culture
Balenciaga promotes an inclusive, diverse workplace and encourages internal mobility within the Kering group. The brand values creativity, excellence in service and the development of individual potential in a collaborative, performance-driven retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Balenciaga, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Luxury Sales Consultant», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.