Balenciaga Sales & Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- €26,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Balenciaga
Founded by Cristóbal Balenciaga in 1917 and part of Kering, Balenciaga is one of fashion’s most influential houses, renowned for architectural cut, uncompromising craft, and a continual redefinition of modern luxury. As an employer, the House offers a demanding yet inspiring environment where heritage ateliers, bold creative vision, and global business expertise meet. Teams across design, product development, merchandising, retail, client engagement, communications, and corporate functions are encouraged to combine precision with experimentation, agility with excellence. Balenciaga seeks individuals who are culturally aware, rigorous, collaborative, and ready to contribute to a maison that shapes the conversation of contemporary fashion while respecting the discipline of couture.
Balenciaga seeks Sales & Client Advisor (Russian speaker) for new Milan Galleria boutique. Luxury retail experience required. €26,000 + incentives.
Role & Responsibilities
- Finalize sales objectives in alignment with company strategy and boutique performance targets
- Apply effective selling techniques to maximize business potential whilst delivering excellence in customer service and post-sale engagement
- Maintain behavior standards consistent with Balenciaga's service excellence, brand image, and core values
- Promote brand culture internally and externally, ensuring exceptional customer experience
- Collect and maintain customer information within the CRM and Client Book to develop the customer portfolio
- Support colleagues in sales activities and contribute to a collaborative team environment
- Manage stock replenishment and store organization according to company procedures
- Uphold all company policies, procedures, and legal compliance requirements
Qualifications
- Previous experience in consultative sales within fashion, luxury, and leather goods retail environments
- Fluent proficiency in Italian, English, and Russian
- Excellent communication and interpersonal skills
- Strong product sensitivity and knowledge of market trends and fashion dynamics
- Commercial acumen with a results-oriented mindset
- Proficiency in digital tools and e-commerce platforms
- Flexibility, openness, curiosity, and ability to thrive under pressure
Skills
Experience
Previous experience in assisted sales within fashion, luxury, and leather goods retail contexts is required. The candidate should demonstrate a proven track record of achieving sales targets and managing diverse clientele in a boutique or high-end retail setting.
Education
Secondary education or equivalent is standard; formal training in fashion retail, customer service, or related disciplines is advantageous but not obligatory.
Workplace
This position is based in Milan, Lombardy, Italy.
Compensation
The base compensation for this position is EUR 26,000 per annum.
Benefits
Access to commercial incentive schemes in accordance with company policy; employee benefits beyond those prescribed by the National Collective Labor Agreement (CCNL) for the tertiary, distribution, and services sectors, as per company policy.
Culture
Balenciaga fosters a bold, forward-thinking workplace where creativity, experimentation, and cultural awareness drive the evolution of contemporary luxury. As an employer, the House encourages collaboration across disciplines, empowering teams to challenge convention while upholding exceptional standards of craftsmanship, precision, and brand integrity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Balenciaga, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Associate», «Fashion Sales Specialist», «Luxury Retail Advisor», «Boutique Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.