Balenciaga Sales and Client Advisor

Location
Employment Full-time
Seniority Mid-Level
Posted Dec 11, 2025

Join Balenciaga in London as a Sales and Client Advisor at Selfridges. Leverage luxury retail experience to deliver exceptional service and drive sales in a dynamic environment.

Overview

Balenciaga, a prestigious name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917 and has since become synonymous with modern couture. As part of the Kering Group, Balenciaga continues to redefine fashion with innovative designs and a commitment to sustainability. The brand is renowned for its avant-garde collections and its ability to blend traditional craftsmanship with contemporary aesthetics.

Role & Responsibilities

  • Provide exceptional customer service and personalized shopping experiences to clients.
  • Achieve sales targets and contribute to the overall performance of the store.
  • Maintain a deep understanding of Balenciaga's collections and brand heritage.
  • Develop and nurture client relationships to foster brand loyalty.
  • Ensure the store's visual merchandising aligns with Balenciaga's standards.
  • Assist in inventory management and stock replenishment.

Qualifications

  • Proven experience in luxury retail sales.
  • Strong understanding of the fashion industry and luxury market.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced, dynamic environment.

Skills

Customer service excellence Sales proficiency Product knowledge Relationship building Visual merchandising

Experience

Minimum of 2 years in a luxury retail environment, preferably within the fashion sector.

Education

High school diploma or equivalent; additional fashion or retail training is a plus.

Workplace

The role is situated in London, England, UK. There are currently 435 open positions in London on Cerulean, with 14 added recently. Within England, Cerulean currently features 544 open roles, including 15 recent additions. Across UK, Cerulean lists 571 open roles — 16 of them newly added.

Benefits

Competitive salary package, employee discounts, and opportunities for career advancement within the Kering Group.

Culture

Balenciaga fosters an innovative and inclusive work environment, encouraging creativity and collaboration. As part of the Kering Group, the brand is committed to sustainability and social responsibility, offering employees a dynamic and supportive workplace.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.