Balenciaga Sales & Client Advisor (Keyholder)

Location
Employment Full-time
Seniority Mid-Level
Posted Mar 1, 2026

Join Balenciaga in New York as a Sales & Client Advisor (Keyholder). Drive sales and contribute to the brand's success in a dynamic, inclusive environment.

Overview

Balenciaga, a prestigious name in the luxury fashion industry, operates under the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Balenciaga is renowned for its commitment to innovation, creativity, and excellence, offering a dynamic environment where employees are encouraged to thrive and develop professionally. The brand values diversity and inclusion, fostering a workplace where all individuals can contribute to the company's success.

Role & Responsibilities

  • Achieve sales targets and contribute to store profitability.
  • Perform opening and closing procedures in accordance with company policies.
  • Maintain an organized stockroom to facilitate easy access to merchandise.
  • Assist management in overseeing daily store operations.
  • Balance strengths in sales, operations, merchandising, and personnel management.
  • Communicate effectively with all departments, colleagues, and staff.
  • Handle customer complaints and feedback promptly and appropriately.
  • Support and enforce store operations manual and sustainability policies.
  • Manage store shrinkage through effective operational execution.
  • Ensure cash registers and safe are functioning properly and manage cash accuracy.
  • Assist with visual display and merchandising according to company standards.
  • Oversee store maintenance, including cleaning and upkeep of fixtures and supplies.

Qualifications

  • 3+ years of experience in a similar role, preferably within retail or fashion companies.

Skills

Excellent verbal and written communication skills. Ability to manage multiple tasks in a fast-paced environment. Proven ability to exceed sales goals. Strong commercial awareness and business acumen. Strategic vision for business development.

Experience

A minimum of three years in a comparable position within the retail or fashion sectors, demonstrating a track record of achieving sales goals and managing store operations.

Workplace

The role is situated in New York, New York, USA. There are currently 492 open positions in New York on Cerulean, with 18 added recently. Within New York, Cerulean currently features 600 open roles, including 20 recent additions. Across USA, Cerulean lists 2.232 open roles — 74 of them newly added.

Compensation

The hourly wage ranges from $22.00 USD to $25.00 USD, depending on experience and geographic location.

Benefits

Balenciaga offers opportunities for professional development within the brand and the broader Kering Group, fostering a stimulating and fulfilling work environment.

Culture

Balenciaga is dedicated to creating an inclusive and diverse workplace, where employees are empowered to reach their full potential. The company values innovation and excellence, providing a supportive environment that encourages professional growth and development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.