Balenciaga Sales & Client Advisor (Keyholder)
Balenciaga Sales & Client Advisor (Keyholder) in Costa Mesa, CA — join South Coast Plaza to drive sales and store operations. Hourly pay $21–$23 USD.
Overview
Balenciaga is a leading luxury fashion House known for its innovative design language and strong cultural relevance. As part of the Kering group, the House operates within a global network of luxury brands and offers employees exposure to high-fashion retail standards, creative direction, and cross‑brand career pathways within a large luxury conglomerate.
Role & Responsibilities
- Drive individual and store sales to meet and exceed targets through exceptional client service and proactive selling.
- Perform and oversee opening and closing procedures, including cash handling, safe management and timely bank deposits.
- Assist the Store Manager in day-to-day store operations, staff coordination and execution of the store operations manual.
- Manage stockroom organisation and inventory processes to ensure merchandise is accessible and stock integrity is maintained.
- Support loss prevention initiatives by partnering with sales and operations colleagues to minimise shrinkage.
- Implement visual display and merchandising directives and communicate visual standards to the team.
- Oversee daily store maintenance, fixtures and supplies to maintain brand presentation standards.
- Respond to customer complaints and feedback promptly, ensuring appropriate resolution and escalation where necessary.
- Enforce local and global sustainability policies as required by the company.
Qualifications
- Minimum three years' experience in a similar retail role, preferably within fashion or luxury retail.
- Proven track record of meeting and exceeding sales targets in a client-facing environment.
- Strong verbal and written communication skills with the ability to manage multiple priorities in a fast-paced setting.
- Commercial awareness and business acumen with a passion for the fashion industry.
- Demonstrated leadership potential and the ability to support and develop high-performing teams.
Skills
Experience
At least 3+ years in a comparable retail or fashion role with hands-on experience driving sales, supervising store operations, and participating in visual merchandising and inventory control.
Workplace
The role is situated in Costa Mesa, California, USA — conveniently close to Los Angeles. There are currently 54 open positions in Costa Mesa on Cerulean, with 2 added recently. Within California, Cerulean currently features 372 open roles, including 29 recent additions. Across USA, Cerulean lists 3.349 open roles — 1246 of them newly added.
Compensation
The base compensation for this position ranges from USD 21 to USD 23 per hour.
Culture
Balenciaga cultivates a high-energy, creative environment centered on innovation, meticulous presentation and client experience. As part of Kering, the House places emphasis on professional development, collaborative teams and performance-driven leadership within a global luxury context.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.