Balenciaga Sales & Client Advisor (Keyholder)

Employment Full-time
Seniority Mid-Level
Posted Nov 12, 2025

Join Balenciaga in Canoga Park as a Sales & Client Advisor (Keyholder). Drive sales, manage store operations, and contribute to the brand's success in this dynamic role.

Overview

Balenciaga, a distinguished member of the Kering Group, is renowned for its innovative approach to luxury fashion. As an employer, Balenciaga offers a dynamic and stimulating environment where creativity and professional growth are highly valued. Employees are encouraged to reach their full potential within the brand or across the Kering Group's diverse portfolio.

Role & Responsibilities

  • Achieve sales targets and contribute to store profitability.
  • Perform opening and closing procedures in compliance with company policies.
  • Organize and maintain the stockroom for efficient merchandise access.
  • Assist management in overseeing daily store operations.
  • Balance strengths in sales, operations, merchandising, and personnel management.
  • Maintain effective communication with all departments and staff.
  • Handle customer complaints and feedback promptly and appropriately.
  • Support and enforce store operations manual and sustainability policies.
  • Collaborate with team to minimize store shrinkage and ensure operational excellence.
  • Ensure cash registers and safes function properly, maintaining cash accuracy.
  • Assist with visual display and merchandising according to company standards.
  • Oversee store maintenance, ensuring cleanliness and proper functioning of fixtures and supplies.

Qualifications

  • 3+ years of experience in a similar role, preferably in retail or fashion.
  • Proven ability to manage multiple tasks in a fast-paced environment.
  • Demonstrated success in achieving sales results and exceeding goals.
  • Strong commercial awareness and business acumen.
  • Strategic vision and high level of personal performance.

Skills

Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Ability to work collaboratively within a team. Customer service excellence. Attention to detail in visual merchandising and store maintenance.

Experience

A minimum of 3 years in a similar retail or fashion role is required.

Workplace

This position is based in Canoga Park, California, USA, within easy reach of Los Angeles. Cerulean lists 10 open roles in Canoga Park. The broader California area accounts for 356 active listings on Cerulean, 12 of which are new. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.

Compensation

The hourly wage ranges from $19.00 USD to $23.00 USD, depending on experience and location.

Benefits

Balenciaga offers opportunities for professional development within the brand and the Kering Group, fostering a stimulating and fulfilling work environment.

Culture

Balenciaga is committed to fostering a diverse and inclusive workplace. The brand values diversity in all its forms and believes it enriches both the workplace and client experience. As an Equal Opportunity Employer, Balenciaga selects talent based on competencies and alignment with brand values, ensuring all employees are set up for success.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.