Balenciaga Sales & Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 17, 2026
About Balenciaga
Founded by Cristóbal Balenciaga in 1917 and part of Kering, Balenciaga is one of fashion’s most influential houses, renowned for architectural cut, uncompromising craft, and a continual redefinition of modern luxury. As an employer, the House offers a demanding yet inspiring environment where heritage ateliers, bold creative vision, and global business expertise meet. Teams across design, product development, merchandising, retail, client engagement, communications, and corporate functions are encouraged to combine precision with experimentation, agility with excellence. Balenciaga seeks individuals who are culturally aware, rigorous, collaborative, and ready to contribute to a maison that shapes the conversation of contemporary fashion while respecting the discipline of couture.
Balenciaga Sales & Client Advisor in Hangzhou, China – luxury retail role offering professional development within Kering group.
Role & Responsibilities
- Apply appropriate sales techniques to achieve daily and monthly sales targets and key performance indicators
- Guide customers through the shopping experience, interact meaningfully, and establish strong, lasting client relationships
- Provide detailed product knowledge and expert, professional customer service
- Monitor and maintain inventory levels and product quality; manage in-store merchandise displays and sales organization
- Maintain store cleanliness and ensure visual merchandising standards are met
- Adhere to all store and company policies and operational procedures
Qualifications
- Prior experience working for international brands; relevant sales experience highly preferred
- Strong brand acumen, fashion and trend awareness, with exceptional discernment and identification ability
- Sense of responsibility and team collaboration spirit
- Strong stress resilience; willingness to perform in challenging environments
- Excellent communication skills, client relationship management ability, and interpersonal competency
- Fluent written and spoken Mandarin Chinese and English
- Proficiency with MS Office and other computer software applications
Skills
Experience
Prior experience working for international brands with relevant sales background preferred
Education
Not specified
Workplace
The role is situated in Hangzhou, Zhejiang, China.
Culture
Balenciaga fosters a bold, forward-thinking workplace where creativity, experimentation, and cultural awareness drive the evolution of contemporary luxury. As an employer, the House encourages collaboration across disciplines, empowering teams to challenge convention while upholding exceptional standards of craftsmanship, precision, and brand integrity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Balenciaga, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Brand Ambassador», «Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.