Balenciaga Sales and Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 17, 2026
About Balenciaga
Founded by Cristóbal Balenciaga in 1917 and part of Kering, Balenciaga is one of fashion’s most influential houses, renowned for architectural cut, uncompromising craft, and a continual redefinition of modern luxury. As an employer, the House offers a demanding yet inspiring environment where heritage ateliers, bold creative vision, and global business expertise meet. Teams across design, product development, merchandising, retail, client engagement, communications, and corporate functions are encouraged to combine precision with experimentation, agility with excellence. Balenciaga seeks individuals who are culturally aware, rigorous, collaborative, and ready to contribute to a maison that shapes the conversation of contemporary fashion while respecting the discipline of couture.
Balenciaga Sales and Client Advisor position in Hangzhou; drive retail sales and deliver luxury client experiences.
Role & Responsibilities
- Drive store sales through exceptional client service and brand representation
- Support the management team with daily retail operations and client engagement
- Deliver outstanding service to both internal and external clients
- Embody and communicate the Balenciaga brand identity and values
- Maintain client relationships and contribute to customer satisfaction
- Assist in visual merchandising and store presentation standards
Qualifications
- Proven retail or client service experience in a luxury environment preferred
- Strong understanding of luxury brand positioning and client expectations
- Excellent communication and interpersonal skills
- Ability to work effectively as part of a retail team
Skills
Experience
Retail or customer service experience in the luxury sector is preferred; entry-level candidates with strong client-facing aptitude will be considered.
Education
Secondary education or equivalent; any additional retail, hospitality, or fashion-related qualifications are advantageous.
Workplace
The role is situated in Hangzhou, Zhejiang, China.
Culture
Balenciaga fosters a bold, forward-thinking workplace where creativity, experimentation, and cultural awareness drive the evolution of contemporary luxury. As an employer, the House encourages collaboration across disciplines, empowering teams to challenge convention while upholding exceptional standards of craftsmanship, precision, and brand integrity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Balenciaga, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Advisor», «Retail Sales Specialist», «Brand Experience Associate», «Customer Service Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.