Balenciaga Sales and Client Advisor
About Balenciaga
Balenciaga, a prestigious brand within the Kering Group, is renowned for its avant-garde designs and luxury fashion offerings. As part of Kering, Balenciaga benefits from the conglomerate's commitment to sustainability, innovation, and nurturing talent. The brand offers a dynamic environment where creativity and professional growth are highly valued.
Join Balenciaga in Hangzhou as a Sales and Client Advisor, contributing to store sales and customer service excellence. Apply now to be part of a leading luxury fashion brand within the Kering Group.
Role & Responsibilities
- Utilize appropriate sales techniques to achieve daily and monthly sales targets and key performance indicators.
- Act as a guide for customers, fostering interactions and establishing strong, lasting client relationships.
- Demonstrate comprehensive product knowledge to deliver exceptional and professional customer service.
- Ensure inventory levels and product quality, and manage in-store displays and merchandise sales.
- Maintain store cleanliness and ensure displays meet company standards.
- Adhere to all store and company policies and operational procedures.
Qualifications
- Previous experience with international brands; relevant sales experience is preferred.
- Strong sensitivity and discernment for brands, apparel, and fashion trends.
- Possess a strong sense of responsibility and team collaboration.
- Ability to work under pressure and willingness to thrive in a challenging environment.
- Excellent communication skills, customer relationship management, and interpersonal skills.
- Proficiency in written and spoken Chinese and English.
- Proficiency in MS Office and other computer software.
Skills
Experience
Experience in sales, preferably within an international brand, with a strong understanding of fashion and luxury retail.
Workplace
The role is situated in Hangzhou, Zhejiang, China.
Benefits
Balenciaga offers opportunities for professional development within the brand and the Kering Group. Employees are empowered to create, build, and maintain excellent teams and are supported in realizing their full potential in a stimulating and fulfilling work environment.
Culture
Balenciaga is committed to fostering a diverse workforce. The company values diversity in all its forms—gender, age, nationality, culture, disability, and sexual orientation—enriching the work environment and customer experience. As an equal opportunity employer, Balenciaga welcomes candidates from diverse backgrounds, focusing on skills and brand-aligned behaviors.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.