Balenciaga Sales and Client Advisor

Employment Full-time
Seniority Entry-Level
Posted Mar 1, 2026

Join Balenciaga in Broadbeach as a Sales and Client Advisor. Contribute to sales targets and enhance customer satisfaction in a dynamic luxury fashion environment.

Overview

Balenciaga, a renowned luxury fashion house founded by Cristóbal Balenciaga in 1917, is a subsidiary of the Kering Group, a global leader in luxury apparel and accessories. Known for its avant-garde designs and innovative approach to fashion, Balenciaga continues to push the boundaries under the artistic direction of Demna. The brand offers a diverse range of products including women's and men's ready-to-wear, accessories, and objets d'art, maintaining a strong presence in the digital realm and upholding modern social responsibilities.

Role & Responsibilities

  • Achieve daily and monthly sales targets and KPIs through effective sales techniques.
  • Act as a host for customers, fostering strong relationships and enhancing customer satisfaction.
  • Develop and maintain comprehensive product knowledge to provide exceptional customer service.
  • Replenish stock and maintain high standards of merchandise presentation and quality control.
  • Ensure store cleanliness and uphold visual merchandising standards.
  • Support compliance with all store processes and follow-up procedures.

Qualifications

  • Prior experience in a multinational brand environment is preferred.
  • Demonstrated product and fashion sensitivity with a strong understanding of fashion trends.

Skills

Strong sense of responsibility and team spirit. Ability to work under pressure in a fast-paced environment. Proficiency in both spoken and written English. Competency in PC skills, including MS Office and other digital tools.

Experience

Previous experience in retail or a similar customer-facing role within a multinational brand environment is advantageous.

Workplace

The role is situated in Broadbeach, Queensland, Australia. There are currently 9 open positions in Broadbeach on Cerulean. Within Queensland, Cerulean currently features 27 open roles, including 1 recent additions. Across Australia, Cerulean lists 188 open roles — 7 of them newly added.

Benefits

Employees enjoy a dynamic work environment with opportunities for professional growth and development within the prestigious Kering Group.

Culture

Balenciaga fosters a culture of innovation, creativity, and excellence, encouraging employees to push boundaries and redefine modern fashion. As part of the Kering Group, the company values sustainability and social responsibility, creating a progressive and inclusive workplace.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.