Balenciaga Retail Training Manager

Employment Full-time
Seniority Manager
Posted Mar 1, 2026

Join Balenciaga in Paris as a Retail Training Manager. Lead training strategies to elevate client experience and commercial performance in a global luxury fashion house.

Overview

Balenciaga, a distinguished name in luxury fashion, was founded by Cristóbal Balenciaga in 1917 and has been a pioneer in modern couture since its establishment in Paris in 1937. As part of the Kering Group, Balenciaga continues to lead with innovative collections and a commitment to social responsibility. The brand is renowned for its avant-garde approach and its ability to blend traditional craftsmanship with contemporary design.

Role & Responsibilities

  • Develop and implement comprehensive retail training strategies aligned with the Retail Excellence strategy and Global Retail Training framework.
  • Create and manage a cohesive retail training community across all regions and training levels.
  • Monitor and support the rollout of training programs with regional training and management teams.
  • Foster a culture of strategic coaching and feedback among store managers to enhance performance and client experience.
  • Oversee and develop retail training teams at both headquarters and regional levels.

Qualifications

  • Minimum of 10 years of experience in training design, development, and deployment or management within luxury retail.
  • Previous experience in a global retail environment in a similar role is preferred.
  • Strong passion for fostering a learning culture and talent development.

Skills

Strong project management capabilities. Ability to work in a fast-paced, international environment with extensive interactions. Proficiency in Microsoft Office Suite, Photoshop, and digital tools. Fluency in English.

Experience

A minimum of 10 years in training design, development, and deployment or management experience in luxury retail.

Workplace

The successful candidate will be located in Paris, Île-de-France, France. 3.321 luxury roles are listed in Paris on Cerulean, 73 posted in the last 48 hours. Across the Île-de-France region, Cerulean lists 3.735 open positions — 104 listed in the past two days. Cerulean currently advertises 4.293 open roles in France, including 140 added in the last 48 hours.

Benefits

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House and the Kering Group.

Culture

Balenciaga is committed to creating a diverse and inclusive workforce, believing that diversity enriches both the workplace and client experience. The company fosters a culture where employees are empowered to reach their full potential in a supportive and dynamic environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.