Balenciaga Retail Operations Specialist

Employment
Full-Time
Seniority
Entry-Level
Posted
Jun 4, 2026

About Balenciaga

Founded by Cristóbal Balenciaga in 1917 and part of Kering, Balenciaga is one of fashion’s most influential houses, renowned for architectural cut, uncompromising craft, and a continual redefinition of modern luxury. As an employer, the House offers a demanding yet inspiring environment where heritage ateliers, bold creative vision, and global business expertise meet. Teams across design, product development, merchandising, retail, client engagement, communications, and corporate functions are encouraged to combine precision with experimentation, agility with excellence. Balenciaga seeks individuals who are culturally aware, rigorous, collaborative, and ready to contribute to a maison that shapes the conversation of contemporary fashion while respecting the discipline of couture.

Balenciaga seeks a Retail Operations Specialist in Seoul to support store operations, manage communications, and enhance store performance.

Role & Responsibilities

  • Support overall store operations, including system guidance, issue resolution, store supplies management, and operational guideline maintenance
  • Manage store communications through newsletters and key business announcements
  • Coordinate and support store openings, closures, and special events
  • Handle weekly store requests related to uniforms, packaging, systems, and operational resources
  • Monitor monthly expenses, perform closing activities, and analyze costs

Qualifications

  • Minimum 1 year of relevant work experience, preferably in the retail industry
  • Excellent verbal and written communication skills in English
  • Strong attention to detail and ability to manage tasks accurately and efficiently
  • Results-oriented with a proactive approach and commitment to delivering outcomes
  • Excellent interpersonal skills and collaborative attitude with ability to work effectively across teams

Skills

Store operations management System guidance and troubleshooting Inventory and resource management Cost analysis and financial monitoring Event coordination Communication and stakeholder management

Experience

Minimum 1 year of relevant work experience, preferably in the retail industry, with demonstrated proficiency in operational support and multi-tasking.

Education

Not specified

Workplace

This position is based in Seoul, Seoul, South Korea.

Culture

Balenciaga fosters a bold, forward-thinking workplace where creativity, experimentation, and cultural awareness drive the evolution of contemporary luxury. As an employer, the House encourages collaboration across disciplines, empowering teams to challenge convention while upholding exceptional standards of craftsmanship, precision, and brand integrity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Balenciaga, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Coordinator», «Retail Operations Manager», «Store Support Specialist», «Operations Support Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Balenciaga

Balenciaga Retail Operations Specialist

Seoul, South Korea

Continue to the application.